Customer Service High School

DOUGLAS HUMPHREY

**** ** *** **. **** Springs, Missouri 64041 913-***-****

********@*****.***

OBJECTIVE: Seeking a Production Associate position where I can apply my experience and efficiently contribute to the company’s growth.

SUMMARY OF SKILLS:

-Remarkable experience working in industrial operation environment.

-Good understanding of operating, maintenance instructions, procedure manuals and material identifications.

-Excellent verbal and interpersonal communication skills.

-Good Attention to detail and quality.

-Ability to work in a fast pace environment.

-Strong customer service orientation and problem solving skills.

-Ability to properly operate hand held mini-computer when required.

WORK EXPERIENCE:

Paris Brothers Specialty Foods Inc.-Kansas City, MO

Driver/Warehouse Supervisor August 2013-Present

Move inventory by scheduling materials to be moved to and from warehouse; coordinating inventory transfers with related departments.

Load and unload products to be ready for next day service.

In charge of managing a 4 person team.

Meet warehouse operational standards by contributing warehouse information to strategic plans and reviews.

Maintain inventory by conducting monthly physical counts; reconciling variances; inputting data.

Accomplish warehouse and organization mission by completing related results as needed.

Ensure that all deliveries have been signed and delivered to correct recipient.

Perform preventative and regular maintenance on vehicle.

Receive stock and non-stock items for the purpose of ensuring specification, quantity and quality orders are correct.

Old Dominion Freight Line Inc.-Kansas City, MO

Line Haul Driver September 2001-February 2013

Reviewed invoices with customers to obtain shipping and receiving authorizations and signatures.

Maintained trip logs reflecting customer locations and distance traveled and fuel cost.

Coordinated vehicle inspections and repairs;troubleshoot vehicle malfunctions on the road.

Maintained safe vehicle and conditions in compliance with company and highway regulations.

Assisted with load and unloading of product at warehouse using a pallet jack and forklift.

Performed lifting, pulling, pushing and carrying of freight.

Responded to customer inquiries and concerns regarding production.

Provided constructive feedback to help others develop skills within a function.

Represented work group and possibly department on projects.

Maintained an updated internal and external distribution list for each distribution step.

Produced status reports to project sponsors.

Responsible for having a working knowledge of vehicle safety and control systems.

Make around-the-clock trips to accommodate freight movements.

Deffenbaugh Industries-Kansas City, MO

Material Recycling Recovery April 2013-July 2013

Wore personal protective equipment such as facemask, gloves, and safety goggles as necessary.

Operated two-way radio as needed in performance of job functions.

Transported containers from plant to shipyard.

Operated forklift, wheel loaders. Loaded trucks; operated equipment and bucket loader.

Kept recycled yard clean by sweeping, raking, picking up broken glass and loose paper debris and maneuvering barrels into proper locations.

EDUACTION

Washington High School, Kansas City, KS 1989

CERTIFICATIONS

Class A CDL with hazmat endorsement certification.

Air brake certification.

Double and Triple endorsement certification.

Forklift certification.

Certification of training-Old Dominion Freight Line Driving School.

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