Customer Service High School
Resume:
Laverne Hayes
Asheboro, NC 27203
***********@*****.***
Highlights:
ϖ 14+ years of customer service experience, primarily processing product details,
applying warranty service, and conflict resolution techniques
ϖ Experienced in manufacturing operations and meeting production
ϖ Excellent customer relation techniques, great with computers and typing
ϖ Excellent written and oral communication skills
ϖ Very strong work ethic, dependable with great time management skills
Experience: NCBA @ RCC Career Center Asheboro, NC
Computer Lab Trainee March 2015 – Present
• Assisting clients with resume creation, online job searches and
applications
Klaussner Home Furnishings Asheboro, NC
Product Service Representative July 1983 to November 2012
• Responsible for all aspects of post sale product service
• Required to address consumer concerns about Klaussner product
bought from retail stores, including warranty, availability, complaints,
and options for service
• Ensured the best possible consumer service on a daily basis
Education: Randolph Community College Asheboro, NC
Basic Computer classes Present
Asheboro High School Asheboro, NC
High School Diploma
Contact this candidate