Jerry Brook
**** ****** *** **** . ***** RICHLAND HILLS, TEXAS 76182
***********@****.*** . 817-***-****
Information Technology Director Profile
LEAD IT AND DATA CENTER OPERATIONS, SOLUTIONS ENGINEERING, AND PROJECT
DELIVERY.
Accomplished and results-driven professional with exceptional technical
acumen and proven ability to work cross-functionally to guide design and
implementation of robust solutions. Adept at building motivated and
effective teams; solicit input from all levels of staff to ensure informed
decision making and achievable goals. Cultivate relationships with
stakeholders and customers, elicit requirements, and ensure proposed
solutions align with overall objectives and strategies.
Highlights of expertise:
Strategic Planning & Cross-functional Process Improvements
Execution Collaboration Team
Technology Roadmap Large-scale Leadership/Mentoring
Project Management Migrations/Upgrades Data Center Management
System/Application
Administration
Professional Experience
CRYSTAL VISION/CONSOLIDATED DATA SERVICES (AN OMNICOM COMPANY), IRVING, TX
Agency Technical Leader, 11/2012 - 2/2014
Scope of Technologies: Windows 2000-8.1, Windows Server 2000-2012 R2, Mac
OS X, Linux CentOS 5.5, Word, Excel, PowerPoint, Access, Visio, Active
Directory, PowerShell, TrendMicro, Sophos, Dell & HP Servers, PCs, Laptops
Designated Technical Services Building Lead/Manager for design,
engineering, and implementation of new technologies in multi-client,
private cloud, enterprise 24x7 hosted environment. Mentored team on
performance and leveraged innovative leadership practices increase results.
Communicated with global teams to advise on solutions development, provide
status updates, and resolve issues. Configured virtual and physical
servers, storage, custom GPOs, PCs, and laptops. Administered antivirus;
MimeCast, and cloud portal email; workstation encryption; EMPROV hardware
and accounts; and security badge system. Wrote knowledgebase articles and
workflow documentation.
Key Achievements:
. Spearheaded design of domain topology and replication paths for
primary domain controllers in three global data centers; created OU
structure for global domain utilizing user regions and directors for
OU topology and container placement.
. Wrote scripts to automate and streamline setup of new Active Directory
users, groups, workstations, and OU structure.
. Handled post-deployment server migration duties P2V and VEEM from
remote source to data centers.
. Managed implementation of disaster recovery plan providing remote
access for NOC Monitoring Team.
. Empowered employees to take a leadership role in goal setting,
scheduling, and task completion.
XTO Energy, Fort Worth, TX
Systems Operation Analyst, 11/2011 - 10/2012
Scope of Technologies: Windows 7, Windows Server 2000-2008 R2, SQL, VMware,
Citrix, Word, Excel, Outlook, Access, PowerPoint, Visio, NetBackup,
PowerShell, Orion, SQL, FootPrints, SCOM, SCCM, Nagios, SolarWinds
Key contributor to multiple projects involving extensive collaboration with
on- and off-shore teams and diverse technologies. Coordinated data center
server maintenance in alignment with department requirements and advised on
importance of regularly scheduled maintenance. Troubleshot and resolved
database, network, PC, and application errors; provided 24x7 network
monitoring and support for 2500+ users. Performed backup and managed off-
site tape storage. Evaluated third-party applications prior to
implementation in data center.
Key Achievements:
. Created, designed, and implemented automated maintenance schedule for
2K+ servers using PowerShell, dramatically reducing labor time.
. Implemented Windows Server, DHCP, and Active Directory; built,
configured, deployed, and optimized VMware servers; and configured
domain controlled networks.
. Failed over SQL host in ESX cluster for patching purposes and failed
back after completion.
. Fostered collaboration and cooperation with team members at all levels
of the hierarchy and across business and technical areas.
Blue Candle Computers, Colleyville, TX
IT Manager, 3/2009 - 11/2011
Scope of Technologies: Windows Server 2000-2008 R2, Microsoft Exchange
Server, VMware, Hyper-V, Word, Excel, Outlook, Access, PowerPoint, Visio,
SCOM, SCCM, Antivirus
Served as contracted IT administrator with multiple small to medium
businesses in a range of industries. Utilized active listening skills to
elicit customer goals/requirements; identified solutions and presented
proposals. Troubleshot software, network design, connectivity, and other
issues.
Key Achievements:
. Effectively explained complex technical information to clients with a
range of knowledge and skill levels to assist in making sound
purchasing decisions.
. Engineered and implemented domains, Active Directory structures,
replication, data storage & backup systems, antivirus services, and
server & workstation builds; rewrote processes for data storage and
backup.
PC Tech Texas, Colleyville, TX
IT Specialist, Jan/2008 - Nov/2010
Scope of Technologies: Active Directory, Servers, Workstations, Hardware
Components
Performed network and system migration, troubleshooting, data backup,
recovery, and hardware repair, including motherboard-level soldering.
Transferred data transfer and migrated AD structure.
~ Additional experience as IT Instructor with New Horizons Computer
Learning Center, IT Administrator with Gulf Coast Readers, General Manager
with PC Tech, Inc. and Technical Manager with PC Support Group. ~
Certifications
MICROSOFT CERTIFIED PROFESSIONAL (MCP)
MICROSOFT CERTIFIED TECHNOLOGY SPECIALIST (MCTS)
MICROSOFT CERTIFIED SYSTEM ADMINISTRATOR (MCSA)
MICROSOFT CERTIFIED TRAINER 2010 (MCT)
TECHNICAL PROFICIENCIES
PLATFORMS/TOOL WINDOWS 2000-8.1, WINDOWS SERVER 2000-2012 R2, MICROSOFT
S: EXCHANGE SERVER, MAC OS X, LINUX CENTOS 5.5, VMWARE, HYPER-V
CITRIX, WORD, EXCEL, POWERPOINT, OUTLOOK, ACCESS, VISIO,
NETBACKUP, ACTIVE DIRECTORY, POWERSHELL, TRENDMICRO, SOPHOS,
ORION, SQL, FOOTPRINTS, SCOM, SCCM, NAGIOS, SOLARWINDS
HARDWARE: DELL & HP SERVERS, PCS, LAPTOPS