Information Technology Director
Resume:
Mina Basaly
****, *** *******-*********, ***********-Roxboro
****.******@*****.***
Director of Information Technology
Professional PRofile
Senior IT Director with broad experiences. Wide experience in
planning, analyzing, and coordinating the IT Department activities
according to company business objectives. Strong business
understanding and stakeholders managements. Self-driven, focused on
deliverables with special focus on people management and growth.
I like to be engaged in a dynamic and demanding environment to shape
its strategy and deliver complex changes. All that is completed with
Master Business Administration (MBA) to understand local and
international economies and different business aspects.
Profissional experience
Director, Information Technology - Heineken International
2012 - 2015
Responsibilities:
- Define and set IT Strategic direction to enable business goals.
- Supervise multidisciplinary team of different focus (analysts,
programmers, technicians, network administrators, helpdesk)
- Business understanding and converting business needs to adequate IT
solutions.
- Manage complex project to delivery Hardware and Software solutions to
different countries
- Establish effective work plans include staffing levels and employee
management
- Oversee the architecture, analysis, development, integration,
implementation of new systems and the maintenance of the existing ones.
- Define and establish budgets, approvals, payments, tracking and
reporting processes.
- Increase compliance level to the international standards.
- Manage cross country teams of 135 IT professional serving 5000
employees.
Achievements:
- Delivered standardized ERP solutions to different countries in
challenging environments (SAP and MS Navision)
- Delivered standardized network landscape across multiple countries
- Delivered integrated system landscape (AD, Exchange, System Centers,
SEP, VMWare, Windows platforms, Citrix, ...etc)
- Managed provider external dependencies with other 3rd party vendors or
Business units.
- Recruit and maintain highly talented resources through solid
performance management, training and inspiration.
- Different CRM solution implementation based on MS CRM
Director, Information Technology - Heineken Egypt
2007 - 2012
Responsibilities
- Manage and Lead the different IT teams (Helpdesk, Communication &
Infrastructure and Business Information Managers)
- Set and Manage the company application landscape based on SAP as well
as third parties application (for Sales, Finance, Costing, Production
Planning and Maintenance, Fleet Management, Quality, ...etc)
- Set and Manage IT budget with tracking and controlling
Achievements
- Migrated the company ERP system from Oracle to SAP
- Implemented Microsoft CRM system for company call center, SAP
enhancement projects, Loyalty, Credit Limits, Value Contract,
reporting on SAP, ...etc.
- Led the IT team in Egypt to be the best in class in Heineken and be
the reference model for other countries.
Communication & Infrastructure Manager, AlAhram Beverages Company
2000 - 2007
Responsibilities
- Manage the Communication & Infrastructure team to achieve and improve
performance and operational excellence for smooth business running
- Ensure Full Network security (Physical security, Internet security,
Monitoring...etc)
Achievements
- Build and set standards for the complete company workplace such as
infrastructure networks (for 45 sites and +900 users), Windows
Environment, Email System (MS Exchange and Lotus Notes) and Wide Area
Network (WAN) including internationals links to Europe and USA.
- Build company telephone system (Cisco Call Manager, Unity Voice Mail,
AVAYA Definity, Audix Voice Mail, ...etc) and manage the integration
of Data and voice over the WAN network to cover the company different
sites
- Migrated the existing environment to Heineken Global Network (Active
Directory and Lotus Notes Migration)
- Moved the company Head Office to its new location (including network
and voice new systems and building a new Data Center)
- Implemented Dynamic VLANs and Network admission Control to secure the
local network.
Education
University study of second cycle - Master of Business Administration
(MBA) 2012
Universit Paris Dauphine et Universit Paris 1 Panth on-Sorbonne,
Paris, France
B.Sc. of 5 years in Computer Sciences. 1997
Ain-Shams university, Cairo, Egypt
Supplementary Education
2010 PMP (Project Management Professional)
2001 CCNA (Cisco Certified Network Associate)
2001 W2K MCSE (Microsoft Certified System Engineer)
LAnguage
Full speaking and written level in French and English (Bilingual).
Other Activities
Scouting, Table Tennis
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