Customer Service Medical

CONTACT

SHRAVAN KRISHNA Tel: 773-***-****

E-mail: ***********@*****.***

Research Portfolio: http://bit.ly/SKrishna

Instructional Designer • Corporate Trainer • eLearning Specialist

PROFILE

- Trusted by colleagues as a team leader offering creative, efficient solutions to get jobs done on time

- Life-long learner leveraging emerging techniques, trends, and advances in technology

- Goes that ‘’extra-mile’’ to provide an avenue for others to find success in themselves

KEY SKILLS

Authoring Tools Animation Project Mgmt. Tools LMS Platforms

(Captivate, Storyline) (GoAnimate, PowToon) (Basecamp, Asana) (Cornerstone, Edmodo)

Learning Models Video Production Social Media Screencasting

(Action Mapping, R2D2) (Camtasia / Premier Pro) (LinkedIn, Twitter, G+, FB) (Snagit, ScreenFlow)

WORK EXPERIENCE

Jan 2015 to Present

Chicago-Public-Schools-

IT Training Specialist

ü Develop training solutions that increase performance of CPS employees

to drive stellar K-12 IT services and enhance customer service

ü Promote integration of new technology throughout the CPS district

to foster an environment that values growth and lifelong learning

Rosalind.Franklin.University.of.Medicine.and.Science July 2014 to Jan 2015

Software Instructional Designer

ü Lead for Chicago Medical School’s professional development course design

ü Author weekly e-newsletter with post-assessment simulations of Desire2Learn

ü Conduct training seminars and workshops on emerging healthcare technology

ü Re-brand team’s ID process, logo, and template to simplify SME relations

April 2013 to July 2014

Nokia

Instructional Designer

ü Direct planning, design, production, and management of web-based modules

ü Develop performance objectives that focus on application of knowledge

ü Spearhead focus on video, theoretical-based, and scenario-based learning

ü Administer course announcements and deployment via Nokia University

EDUCATION

2011 to 2012 Full Sail University Winter Park, FL

Instructional Design and Technology, Master of Science, G.P.A.: 4.0

2009 to 2010 Loyola University Chicago Chicago, IL

Communication Studies, Bachelor of Arts

HONORS & AWARDS

2012 – Course Director Award, Emergent Technologies in Collaborative Culture and Learning Management Systems

2010 – Illinois Broadcasters Association (IBA) Student Silver Dome Award

2010 – Best New DJ Award

2009 – Phi Theta Kappa Honors Award Scholarship

2006 – Malcolm X College Presidential Award Scholarship

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