Joan Spehr Clark

PO Box **** Tallahassee FL *****

acpmiq@r.postjobfree.com

CSR

Evaluated As: Dependable, friendly, excellent attendance, organized, conscientious, accurate, dedicated, professional appearance, creative, good judgment

20 yrs. Computer Friendly: Windows, Excel, Word (Perfect), Quicken, Opera

3 yrs. Accounting : AR-AP (Daily Balancing, Mthly Statements, Cashiering)

6 yrs. Sales (Inbound Call Center, Marketing Flyers, Canvassing)

30 yrs. Data Entry (70+ wpm, 13,000+ kph)

5 yrs. Insurance Claims (Medical, Dental-terminology, Billing, Pre Auth)

RECENT EXPERIENCE

Cheryls Cookies 800 Flowers, Westerville,OH : 2005-2012

Warehouse Assembly, Accounting Clerk

Computer (Excel), 10 key calc. - I opened mail; and applied cookie payments, making adjustments when necessary for substitutions

Production - I placed products on a moving belt at varying speeds (cutting, attaching ribbons or tags- finger dexterity, hand eye co-ordination) returning seasonal employee (Westerville, Lockbourne)

Nesco, Columbus, OH : 2012

Computer (Windows)

Data Entry of tax information for the state of New Jersey

RELATED EXPERIENCE

Evan Thomas, Tampa, FL : 2003

Computer (GPMS), Medical Billing AR/AP - Insurance (EOBs, COB)

CUC Int’l (Trilegiant), Westerville, OH : 1995-1997

Call Center - Inbound, Tape Recorder, Scripts, Data Entry, Credit Information, Telemarketing Sales (64 entries per hr-avg, 89 calls hrly) ex Travelers Advantage

EDUCATION

Gahanna Lincoln HS : Ohio

Graduate of 1979

INTERESTS

Travel, Gardening, Healthcare, Politics, Art-Crafts, Fishing, Boating, Horseback Riding, Swimming, Cooking

REFERENCES

Cheryls Cookies: 646 McCorkle Blvd., Westerville OH 43082 : 800-***-****

Nesco: 445 Hutchinson Ave., Columbus, OH 43235 : 614-***-****

Evan Thomas: 201 E. Kennedy Blvd.,#705, Tampa FL 33602 : 813-***-****

CUC Int’l/Trilegiant, 300 W. Schrock Rd., Westerville OH 43081 : 614-***-****

Temping in Ohio : Discuss

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