Customer Service Management
Resume:
MICHAEL DEAN DEAR
Somerset, MI 49281
517-***-**** - Cell
***********@*****.***
PROFESSIONAL SUMMARY
I am a hardworking dedicated individual with twenty-five years of
experience in management, accounting, systems and finance with
excellent customer service and problem solving skills seeking new
challenges.
PROFESSIONAL BACKGROUND
LAKE SOMERSET PROPERTY OWNERS ASSOCIATION Somerset, Michigan
October 2014 - Current
TREASURER - Responsibilities include signing checks, attending and
presenting at the monthly and annual board meetings the treasurer's
report, supervise the 3 office workers to assure accomplishment of
key duties. I am the financial committee chairperson and am
responsible for the agendas and minutes, write the spring and fall
treasurer's report that is published in our bi-annual lake
newspaper, and I also am responsible for the budget preparation,
reserves planning, annual taxes, and the compilation report and the
lake investments.
H & R BLOCK Jackson, Michigan December
2013 - Current
TAX SPECIALIST 3 - Responsibilities include interviewing clients
and completing their 1040EZ, 1040A or 1040 tax returns. I also
greeted clients upon entering our office along with checking them in
for their appointments. I answer phone calls and made appointments
for myself and for the other tax professionals in our office.
( Customer Relations ( Personal Tax returns (
Collections
AGRITRADE, LLC. El Centro, California August
2010 - May 2011
FINANCIAL CONTROLLER - Responsibilities included producing monthly
financial statements, preparation of the annual budgets, maintaining
daily cash responsibilities, and handling the auditing relationships.
( Financial Statement Preparation ( Cash Flow Management (
Accounts Payable/Receivable
( Internal and External Reporting ( Forecasting and Projections
SHAR PRODUCTS COMPANY Ann Arbor, Michigan July 2003 - August
2010
CHIEF FINANCIAL OFFICER (CFO) - Responsibilities included being a
member of the board of directors, the steering committee and the
management team, review of monthly financial statements, preparation of
the annual budgets, maintaining daily cash responsibilities, and
handling the banking and auditing relationships.
( Financial Management ( Cash Flow Management ( Cash Analysis
Reports ( Internal and External Reporting ( Bank
Financing ( Accounts Payable/Receivable
( Forecasting and Projections ( Relationship manager - owner,
banker and third party
NAGLE COMPANIES Toledo, Ohio May 1999 -
July 2003
CHIEF FINANCIAL OFFICER (CFO) - Responsibilities included being leader
of the management team, preparation of monthly financial statements and
annual budgets, supervision of credit and collections, supervision of
payroll administration, supervision of computer and information systems
and supervision of administration functions of the company.
( Financial Management ( Cash Flow Management ( Cash
Analysis Reports ( Internal and External Reporting (
Bank Financing ( Accounts Payable/Receivable
( Software and Hardware ( Collections and Credit (
Systems Administration
( Forecasting and Projections ( Relationship manager -
owner, banker and third party
SYRON ENGINEERING & MANUFACTURING CORP. Saline, Michigan April
1996 - May 1999
CONTROLLER - Responsibilities included preparation of monthly financial
statements, supervision of credit and collections, cash management,
cost accounting, payroll administration, supervision of computer and
information systems and supervision of administration functions of the
company, such as insurance, legal matters, import/export brokerage and
freight.
( Financial Statement Preparation ( Payroll Processing (
Standard Cost
( Financial Management ( Cash Flow Management ( Cash Analysis
Reports ( Internal and External Reporting (
Bank Financing ( Accounts Payable/Receivable
( Software and Hardware ( Collections and Credit ( Systems
Administration
( Forecasting and Projections ( Relationship manager -
owner, banker and third party
EDUCATION INFORMATION
EDUCATION:
Graduate - Eastern Michigan University 1989
( B.B.A. in Accounting
Professional and Personal references available upon request.
Contact this candidate