Customer Service Insurance

Cinnamon Boea

412-***-****

Experience

Feb **** - April 2015 Express scripts Pittsburgh, PA

Senior prior authorization rep

• high volume Out-bound and in-bound calling

• Handled life sustaining drugs

• Billing inquire/ Insurance handling.

• Assisted Patients with Rx and co-pay assistants

Nov 2014 – Jan 2014 Amerisource Bargain Pittsburgh, PA

SPC/temp

• high volume Out-bound and in-bound calling

• Handled life sustaining drugs

• Billing inquire/ Insurance handling.

• Assisted Patients with Rx and co-pay assistants

July 2014 – Nov 2014 Walgreens specialty Pharmacy Pittsburgh, PA

SPC/temp

• high volume Out-bound and in-bound calling

• Handled life sustaining drugs

• Billing inquire/ Insurance handling.

• Assisted Patients with Rx and co-pay assistants

March 2014 – June 2014 CVS Caremark Specialty Pharmacy Pittsburgh, PA

Customer Service Rep/temp

• high volume Out-bound and in-bound calling

• Handled life sustaining drugs

• Billing inquire/ Insurance handling.

• Assisted Patients with Rx and co-pay assistants

Jan. 2011 –Nov. 2013 Victory Security Pittsburgh, PA

Security Guard

• Checked Visitors photo I.D

• Made hourly foot patrols

• Answered any questions

• Filled out Activity sheet

June 2012 –Sep. 2012 BNY Mellon Pittsburgh, PA

Module Clerk

• Opened check envelops

• Processed checks on computer

• Filled paper work accurately

Education

Diploma City Charter High School Pittsburgh, PA

Certifications

• PowerPoint

• Excel

• Word

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