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Test Cases Customer Service

Location:
Bryan, TX
Salary:
$96000.00
Posted:
May 12, 2015

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Resume:

Shripad Jumde

**** ***** *******

Conway, AR ****4

acpm9g@r.postjobfree.com

501-***-****

U.S. Citizen by Naturalization

Professional Skills Summary:

. 20+ years' of successful Managerial, Team Lead, System Analysis,

Designing, Programming, Testing experience - QA / QC & Configuration

Management.

. Over 10 years' of experience in Quality Assurance, Testing, Manual,

Automation for Arkansas Department of Human Services Information

Systems Support Projects (DHS)

. Over 14 years' total experience on Arkansas DHS Projects, which

includes as developer and test specialist.

. Employed with Northrop Grumman IT for over 10 years.

. QTP / UFT - 10+ Years, Conducted Functionality testing and Regression

Testing for Power Builder & Web Applications.

. QC / ALM - 10+ years

. Automation & Regression Testing in QTP/UFT.

. Experience is Software Development Life Cycle (SDLC).

. Experience working with QTP, Quality Center, Test Director & Win

Runner.

. Experience of working with scripts for Terminal Emulator (Extra) for

Mainframe DB2 testing

. Used reusable actions with utilizing the flexible functionalities in

Quick Test professional.

. Used data driven, parameterization to test the application for

different kinds of data.

. Expertise in Problem Solving and Tracking Bug Reports using Quality

Center.

. Worked as a contractor for 5 years for Arkansas Department of Human

Services Information Systems Support project - CHRIS (Child Reporting

Information System - Sacwis).

. Experience in SQL Queries to validate the data using Microsoft SQL

Server Management Studio.

. Good experience writing Test Cases in MS Excel, MS Word.

. Worked on UI coded scripts in Visual Studio, TSF,C#

. Self-Starter, Quick learner of Business functionalities/requirements.

. Excellent Team Member with good Communication and Interpersonal

skills.

. Worked single handed for Helpdesk in CHRIS project.

. Worked as Manager (Systems) in with RITES, India.

Technical Summary:

. Operating Systems: Windows-NT, Windows'95/98/ 2000/XP,Unix

. Scripting Languages: VB script, Power Builder, C#, C

. Testing Tools: Win Runner, Quality Center/ALM, Quick Test Pro (QTP/

UFT)

. Worked on UI coded scripts in Visual Studio, TSF,C#,MTM

. Database: SQL Server, MS Access, Oracle

. Bug Tracking Tools: Quality Center/ALM, Test Director

. CM: SCCM, SRS Reports

. Testing Client Server Applications & Web based applications.

. Agile, Kanban & Scrum.

Relevant Professional Experience:

HTRI Inc.

Software Quality Assurance Specialist

Nov 2014 - Mar 2015

Responsibilities:

. Gained knowledge in Manual testing, UI testing and UI code Automation

testing using Visual Studio 2013 & TFS.

. Managed Virtual Machines performing smoke test for most of the

application in different OS environment.

Environment: TFS & VS2013

Northrop Grumman IT - State of Arkansas - Department of Human Services

QA Test Specialist

July 2003 - Nov 2014

Responsible for the creating test cases, automation of test cases for

ANSWER (Food Stamps for State Of Arkansas) application. Previous positions

held on this project include Test Specialist - KidCare (Web Application),

CCLAS (Web Application) since Sept'2004 and PowerBuilder Programmer

(contractor) for CHRIS project since Sept'1998 in addition, was working in

QA-Configuration Management system also. Thoroughly familiar with the

testing skills and using tools to create automated test scripts using

QTP/UFT

Developed automated scripts in QTP/UFT for Web and .NET application.

Repeatedly demonstrated my focus on customer service and responsiveness to

Arkansas Department of Human Services Information Systems Support project

(DHS) needs.

Responsibilities:

. Analyzed the system requirement specifications and involved in

developing Test Plans, Test Scenarios, testing scope, and Test Cases.

. Performed Black Box, Functional, Integration and Regression Testing.

. Used Quality Center/ALM to organize and manage all phases of the

software testing process, writing test cases, executing tests, and

tracking defects.

. Used parameterization for using various data to test the application

using QTP/UFT

. Performed smoke testing on initial code-release followed by

functional, and Regression testing.

. Run and Maintain Test Automation Scripts for regression testing using

QTP/UFT

. Interacted with Project Management team and developers during the

release of the builds and status meeting.

. Checked the data flow through the front and backend and used SQL

queries to extract the data from the database.

. Generated Reports using Quality Center at the time of execution and

releases.

. Involved in Handover meetings, Business Analysis and design reviews

for each release and identifying Critical test cases on each release.

. Involved and responsible for creating weekly status reports regarding

the progress of testing process.

. Involved in testing under different Windows OS.

. Test Scripts were in developed Win Runner earlier and after switching

over to QTP converted all of them in QTP/UFT

. Involved in testing the functionality of ANSWER application with

Mainframe DB2 database. Using QTP/UFT and Extra (TE).

. Performed Configuration Management, which included SCCM, SRS Reports

etc.

Environment: HP QTP/UFT, HP Quality Center/ALM, Win Runner, Extra (Terminal

Emulator), SQL Server, Windows

State of Arkansas - Department of Human Services

PowerBuilder Developer/Helpdesk

Sept 1998 - July 2003

Worked as a PowerBuilder Developer (as a contractor) for CHRIS project for

DHS in Little Rock, Arkansas.

Responsibilities:

. Software development, Help Desk & Testing of CHRIS application

developed in PowerBuilder.

. Involved in Development and Execution of Test Plans, Test Cases using

Test Director.

. Reviewing the business requirements document, and technical

specifications document.

. Documented Test cases corresponding to business rules and other

operating conditions.

. Worked with development team to understand assigned modules/new

product features for the purpose of developing test cases.

. Prepared test data for positive and negative test cases.

. Used Data Driven Testing technique to test the functionality.

. Prepare status summary reports with details of executed, passed and

failed test cases.

. Reported helpdesk Status & Testing status to management on weekly

basis

. Used Test Director for bug tracking and reporting, followed up with

development team to verify bug fixes and update bug status.

. Conducted Walkthroughs and Review meetings with Business Analysts &

Development team.

Environment: Sybase PowerBuilder, Test Director, Windows, Excel, MS Word

Ved Software Services, Farmington Hills, MI

PowerBuilder Developer

Mar 1998 - Aug 1998

Worked as PowerBuilder Programmer (contractor) for CSX Jacksonville,

Florida

Responsibilities:

. Developed software and helpdesk CSX PowerBuilder Application

Environment: PowerBuilder

Arabian Computer Projects, Riyadh, Kingdom of Saudi Arabia

PowerBuilder Developer & Helpdesk

Sept 1996 - Feb 1998

Responsibilities:

. Worked as team lead.

. Interacted with business analysts and developers to resolve the

technical issues so as to meet the client's requirement for a better

quality software product.

. Provided helpdesk for all the clients in Saudi Arabia using

PowerBuilder.

. Trained clients in using PowerBuilder programming.

Gained proficiency in: Sybase PowerBuilder, Windows

Rail India Technical & Economic Services

Manager Systems

Sept 1989 - Aug 1996

Responsibilities:

. System Analysis, Designing, Development, Integration and

Implementation of the system.

Gained proficiency in: UNIX, Unify (4GL), Sybase PowerBuilder, Windows,

Database, and Clipper

Educational Background:

Masters of Science

University of Pune, Pune, India

Bachelors of Science

Fergusson College, University of Pune, Pune, India



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