Test Cases Customer Service
Resume:
Shripad Jumde
Conway, AR ****4
*******@*****.***
U.S. Citizen by Naturalization
Professional Skills Summary:
. 20+ years' of successful Managerial, Team Lead, System Analysis,
Designing, Programming, Testing experience - QA / QC & Configuration
Management.
. Over 10 years' of experience in Quality Assurance, Testing, Manual,
Automation for Arkansas Department of Human Services Information
Systems Support Projects (DHS)
. Over 14 years' total experience on Arkansas DHS Projects, which
includes as developer and test specialist.
. Employed with Northrop Grumman IT for over 10 years.
. QTP / UFT - 10+ Years, Conducted Functionality testing and Regression
Testing for Power Builder & Web Applications.
. QC / ALM - 10+ years
. Automation & Regression Testing in QTP/UFT.
. Experience is Software Development Life Cycle (SDLC).
. Experience working with QTP, Quality Center, Test Director & Win
Runner.
. Experience of working with scripts for Terminal Emulator (Extra) for
Mainframe DB2 testing
. Used reusable actions with utilizing the flexible functionalities in
Quick Test professional.
. Used data driven, parameterization to test the application for
different kinds of data.
. Expertise in Problem Solving and Tracking Bug Reports using Quality
Center.
. Worked as a contractor for 5 years for Arkansas Department of Human
Services Information Systems Support project - CHRIS (Child Reporting
Information System - Sacwis).
. Experience in SQL Queries to validate the data using Microsoft SQL
Server Management Studio.
. Good experience writing Test Cases in MS Excel, MS Word.
. Worked on UI coded scripts in Visual Studio, TSF,C#
. Self-Starter, Quick learner of Business functionalities/requirements.
. Excellent Team Member with good Communication and Interpersonal
skills.
. Worked single handed for Helpdesk in CHRIS project.
. Worked as Manager (Systems) in with RITES, India.
Technical Summary:
. Operating Systems: Windows-NT, Windows'95/98/ 2000/XP,Unix
. Scripting Languages: VB script, Power Builder, C#, C
. Testing Tools: Win Runner, Quality Center/ALM, Quick Test Pro (QTP/
UFT)
. Worked on UI coded scripts in Visual Studio, TSF,C#,MTM
. Database: SQL Server, MS Access, Oracle
. Bug Tracking Tools: Quality Center/ALM, Test Director
. CM: SCCM, SRS Reports
. Testing Client Server Applications & Web based applications.
. Agile, Kanban & Scrum.
Relevant Professional Experience:
HTRI Inc.
Software Quality Assurance Specialist
Nov 2014 - Mar 2015
Responsibilities:
. Gained knowledge in Manual testing, UI testing and UI code Automation
testing using Visual Studio 2013 & TFS.
. Managed Virtual Machines performing smoke test for most of the
application in different OS environment.
Environment: TFS & VS2013
Northrop Grumman IT - State of Arkansas - Department of Human Services
QA Test Specialist
July 2003 - Nov 2014
Responsible for the creating test cases, automation of test cases for
ANSWER (Food Stamps for State Of Arkansas) application. Previous positions
held on this project include Test Specialist - KidCare (Web Application),
CCLAS (Web Application) since Sept'2004 and PowerBuilder Programmer
(contractor) for CHRIS project since Sept'1998 in addition, was working in
QA-Configuration Management system also. Thoroughly familiar with the
testing skills and using tools to create automated test scripts using
QTP/UFT
Developed automated scripts in QTP/UFT for Web and .NET application.
Repeatedly demonstrated my focus on customer service and responsiveness to
Arkansas Department of Human Services Information Systems Support project
(DHS) needs.
Responsibilities:
. Analyzed the system requirement specifications and involved in
developing Test Plans, Test Scenarios, testing scope, and Test Cases.
. Performed Black Box, Functional, Integration and Regression Testing.
. Used Quality Center/ALM to organize and manage all phases of the
software testing process, writing test cases, executing tests, and
tracking defects.
. Used parameterization for using various data to test the application
using QTP/UFT
. Performed smoke testing on initial code-release followed by
functional, and Regression testing.
. Run and Maintain Test Automation Scripts for regression testing using
QTP/UFT
. Interacted with Project Management team and developers during the
release of the builds and status meeting.
. Checked the data flow through the front and backend and used SQL
queries to extract the data from the database.
. Generated Reports using Quality Center at the time of execution and
releases.
. Involved in Handover meetings, Business Analysis and design reviews
for each release and identifying Critical test cases on each release.
. Involved and responsible for creating weekly status reports regarding
the progress of testing process.
. Involved in testing under different Windows OS.
. Test Scripts were in developed Win Runner earlier and after switching
over to QTP converted all of them in QTP/UFT
. Involved in testing the functionality of ANSWER application with
Mainframe DB2 database. Using QTP/UFT and Extra (TE).
. Performed Configuration Management, which included SCCM, SRS Reports
etc.
Environment: HP QTP/UFT, HP Quality Center/ALM, Win Runner, Extra (Terminal
Emulator), SQL Server, Windows
State of Arkansas - Department of Human Services
PowerBuilder Developer/Helpdesk
Sept 1998 - July 2003
Worked as a PowerBuilder Developer (as a contractor) for CHRIS project for
DHS in Little Rock, Arkansas.
Responsibilities:
. Software development, Help Desk & Testing of CHRIS application
developed in PowerBuilder.
. Involved in Development and Execution of Test Plans, Test Cases using
Test Director.
. Reviewing the business requirements document, and technical
specifications document.
. Documented Test cases corresponding to business rules and other
operating conditions.
. Worked with development team to understand assigned modules/new
product features for the purpose of developing test cases.
. Prepared test data for positive and negative test cases.
. Used Data Driven Testing technique to test the functionality.
. Prepare status summary reports with details of executed, passed and
failed test cases.
. Reported helpdesk Status & Testing status to management on weekly
basis
. Used Test Director for bug tracking and reporting, followed up with
development team to verify bug fixes and update bug status.
. Conducted Walkthroughs and Review meetings with Business Analysts &
Development team.
Environment: Sybase PowerBuilder, Test Director, Windows, Excel, MS Word
Ved Software Services, Farmington Hills, MI
PowerBuilder Developer
Mar 1998 - Aug 1998
Worked as PowerBuilder Programmer (contractor) for CSX Jacksonville,
Florida
Responsibilities:
. Developed software and helpdesk CSX PowerBuilder Application
Environment: PowerBuilder
Arabian Computer Projects, Riyadh, Kingdom of Saudi Arabia
PowerBuilder Developer & Helpdesk
Sept 1996 - Feb 1998
Responsibilities:
. Worked as team lead.
. Interacted with business analysts and developers to resolve the
technical issues so as to meet the client's requirement for a better
quality software product.
. Provided helpdesk for all the clients in Saudi Arabia using
PowerBuilder.
. Trained clients in using PowerBuilder programming.
Gained proficiency in: Sybase PowerBuilder, Windows
Rail India Technical & Economic Services
Manager Systems
Sept 1989 - Aug 1996
Responsibilities:
. System Analysis, Designing, Development, Integration and
Implementation of the system.
Gained proficiency in: UNIX, Unify (4GL), Sybase PowerBuilder, Windows,
Database, and Clipper
Educational Background:
Masters of Science
University of Pune, Pune, India
Bachelors of Science
Fergusson College, University of Pune, Pune, India
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