Customer Service Sales
Resume:
TCHATO LURLENE NANCY
Toronto ON
***********@*****.***
Objective
Seeking a position in an office environment, where there is a need for a variety of office management
tasks including: computer knowledge, organizational abilities and database program use Skills .
Description of objective:
To enhance my professional skills in a dynamic and stable workplace, to join an interactive organization
that offers me a constructive workplace for communicating and interacting with customers and people.
Skills:
Bilingual speak English and French
Good communication and persuasion skill
Energetic and attractive performance
High motivation
Creative problem solving skills
Able to make conversation politely
Proficiency with computer application
Working Experience:
Customer Service Sales, at Orange, CAMEROON 2013
Customer service agent at INNOVATIVE VISION 2014-2015
Responsibilities:
Answer customer’s question through phone and directly face to face
Promote the products to achieve sales value beyond the target
Promote new products and increase products sales
Calling customers back regarding the issue they were facing with their Kobo devices
Receiving calls from customer regarding any issue with their kobo devices and trying to find
a solution a fast paced environment
Answered customer’s question by telephone conversation
Gave good services for the customers
Maintained customer’s trust in a company
Education:
2000-2013:
Bachelor of computer application in Bangalore, India at CMR IMS (INSTITUTE OF MANAGEMENT
STUDIES)
2014:
Certificate in MCSA (MICROSOT CERTIFIED SYSTEM ADMINITRATOR) windows 7
Certificate in MCSA (MICROSOT CERTIFIED SYSTEM ADMINITRATOR) WINDOWS 8
2014-2015: currently student a Seneca college in a SUPPLY CHAIN MANAGEMENT field
Currently learning SAP ACCOUNTING AND LOGISTICS
Knowledge of Microsoft word and excel.
Available on request
Contact this candidate