Support Maintenance

Deepak Bhatt

**********@*****.***

732-***-**** - Home

848-***-**** - Cell

Professional Summary

. 26 years of experience in the IT industry as a Programmer and System

Administrator

. Over 7 years of experience in Design, Implementation, Integration and

Administration of IBM Middleware products specialized in WebSphere

Application Server.

. Recent Experience supporting Websphere,Weblogic and Tomcat servers

. Over 6 years of experience as AIX Systems Administrator

. Over 8 years of experience in Programming, using Cobol, EDL, C

Technical Skills

Operating Systems IBM AIX/AIX-SP 9076 Regatta 4.1/5.3/6.1, Linux,

Windows 9x/2000/2003/XP, Sun Solaris, Windows

Application Web Sphere Application Server 4.x/5.x/6.x/7.x,

Servers Tomcat 5.x, 6.x, 7.x

Web Servers IBM HttpServer 2.x/6.x/7.x, SunOne,

Programming and Java/J2EE, C Language, Shell Script, PERL, JACL,

scripting Jython,

Languages

DBMS DB2 7/8.x, Oracle 8i/9i/10g, 11g, SQL Server

6.5/7.0, Sybase

Monitoring Tools IBM Tivoli Monitoring tool, CA Wily Introscope,

Heap Analyzer and Thread dump analyzer, Sharepath

Web Technologies Servlets, JSP, EJB, Struts, JDBC, WebServices,

JNDI, HTML

Professional Experience

JP Morgan Chase, Jersey City, NJ Sept 2012 - Present

Websphere/Weblogic Administrator

. Production Support. Troubleshoot and Resolve Issues for WebSphere,

Tomcat, WebLogic

. SSL Cert Renewal, Install and Support

. Install, Configure and support all the environments running IBM

WebSphere

Application Servers 5.x/6.x/7.x and IBM HTTP Servers on AIX, Linux,

Linux VM, and Sun/Solaris

. SiteMinder Installation and Site Minder Policy Changes on Policy

Servers

. Install, Configure and support Tomcat

. Install, Configure and support WebLogic

. Part of Production/QA release team.

. Application Support for WebSphere-6, 7 and 8 Support

CSX/ Infosys, Jacksonville, FL July 2012-

Sept 2012

Lead Consultant

. Managing a team off-shore and on-shore for WebSphere, Tomcat, WebLogic

. Due to a new project with the client all time spent in gathering

information on technologies

used in all environments. Forming up a team per client's SLAs in each

environment, such as WebSphere, Tomcat, WebLogic.

UBS Financial, Weehawken, NJ May 2005 - July

2012

WebSphere Administrator

. Install, Configure and support all the environments running IBM

WebSphere Application Servers 5.x/6.x/7.x and IBM HTTP Servers on AIX,

Linux, Linux VM, and Sun/Solaris.

. Setup of JVMs and WebServers along with the required settings

. Design and Configure WebSphere WorkLoad Management (WLM) using

horizontal and virtual clustering methods providing fail over,

effective load balance scenarios and efficient utilization of system

resources.

. Knowledge working with JYTHON Scripts and Shell Scripts to

administrate WebSphere Configurations and regular maintenance of the

Environment.

. Perform software maintenance and install fix packs and patches on

WebSphere application Servers to keep the system up-to-date.

. Actively involved with Development teams to identify and fixing

application code bugs resource and performance issues caused by

application.

. Migrated applications in all the environments from WebSphere 5.1, to

6.1 and WAS 6.1 to 7.0.

. WebSphere Global Security using Federated repositories and LDAP

. Install and Maintain VeriSign certificates for various applications

for QA and Production environment applications.

. Monitoring applications and server resources during application Stress

test and implement needed solutions to enhance application

performance.

. Work with IBM to resolve issues and Implement suggestions to better

support the applications

. Document installation, support and maintenance procedures for level 2

and level 3.

. Troubleshoot issues related to database connections, queuing,

deadlocks, JVM memory leaks, Hung Threads, CPU utilization,

paging/swapping, thread pool usage, by interpreting data generated by

heap and thread analyzers and verbose GC outputs.

. Configuring Datasources for DB2, Sybase, Oracle and others.

. Support applications within DMZ environment including SSL certificates

in DMZ environment

. MQ Configuration within WebSphere.

. SiteMinder Installation

Chubb & Son, Warren, NJ June 1999 -

May 2005

AIX Systems Administrator

. Daily System Support for over 120 AIX servers

. AIX Upgrades from AIX4.3 to AIX5.1 to AIX5.2 for all servers in all

environments. Including Microcode Level Upgrade, Fibre Upgrades and CD

Rom Drive Upgrades.

. Install and configure AIX SP Frame(s) 9076.

. Install and configure AIX Regatta (P690s, P670s) - LPARs.

. Design and Development of monitoring package - health check of

servers, filesystem threshold, paging space scripts, process

monitoring for Oracle and UDB thru scripts and more.

. Integration of home grown scripts with Tivoli (ITM).

. Support all environments using TSM and WebSphere.

. Daily troubleshooting for problems and ongoing user and system

support.

. Full support for some applications on Sun/Solaris platforms.

ADP, Livingstone, NJ Jan

1998 - May 1999

AIX Systems Administrator

. Daily System Support for over 120 AIX servers

. AIX Upgrades from AIX4.0 to AIX4.1 in all environments

. Install of CDROM systems for Payroll Transactions.

. Maintain home grown and other software packages.

Wakefern Food, Edison, NJ Nov 1990 -

July 1997

Programmer Analyst, Systems Administrator

. Design and Development of Software required for the Food Chain.

. Maintenance of Sybase Database used in the software.

. Daily maintenance and support for software users, and users, groups

and passwords

. Design and Development of C programs required for conversion from IBM

Series/1 to AIX

. Design and Development of Sales Analysis system using Micro-focus

COBOL on Unix RS/6000 - AIX system for Daily and Weekly Sales Record

. Support and Maintenance of T&A (Time and Attendance System). Initial

testing of package, adding new features and rollout.

Becton & Dickinson, Franklyn Lakes, NJ Jan 1987-Oct 1990

Programmer Analyst

. Design and Development of Software using EDL language on IBM Series/1

system.

. Support and Maintenance of existing systems at the time.

. Design and Development of software to handle multiple Pharmaceutical

orders (all in one) from different vendors

. Daily User Support

Education

. B.Com (Bachelor of Commerce) - India.

. IBM Certified System Administrator - AIX

. COBOL Programming from New York School.

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