Meron Assamenew
**** **** *** ****** ***** MD ***48
Phone: 240-***-****
Email: ********@*****.***
EXPERIENCE
Multilingual Communication Center (MCS) 09/2014-present
Administrative Assistant Silver Spring, MD
• Provide general administrative and clerical support including mailing, scanning, faxing and copying to
management.
• Maintain electronic and hard copy of filing system.
• Open, sort and distribute incoming correspondence.
• Perform data entry and scan documents.
• Managing and maintaining budgets, as well as invoicing and preparing checks.
• Manage calendar for Managing Director.
• Assist in resolving any administrative problems.
• Run company’s errands to post office and office supply store.
• Takes messages, answers all routine and non-routine questions for vice president and marketing
department.
DUO hostel 06/2014 – 09/2014
Front desk Agent Washington, DC
• Handled guest check in and checkouts professionally and in a welcoming manner.
• Made and confirmed reservations by phone, e-mail and face-to-face means.
• Prepared bills and took payments.
• Took and passed on messages to guests.
• Assisted guests with common services and answer any general questions.
• Represented the hostel in regard to guest complaints and situations that require instant action.
• Answered inquiries about hotel services, shopping, dining and travel directions.
• Provided the maximum quality of service to the guests.
University of California, San Diego (UCSD) 08/2012-05/2014
Program Assistant Addis Ababa, Ethiopia
• Maintained all files, client charts, and records pertinent to the program.
• Maintained and updated team’s databases and mailing lists using the Microsoft Office Suite including
Word, Excel, PowerPoint, and Outlook Exchanger.
• Organized regular team meetings and conference calls/video-conferences, often over different time zones,
including the preparation and distribution of documents and providing the necessary technical devices.
• Took minutes of regular team meetings and other meetings with the assistances of and coordination with
the Research Officer as required.
Talent Youth Association (TaYA) 05/2008 – 07/2012
Project coordinator Addis Ababa, Ethiopia
A non-governmental organization that works with youth and social development issues in Ethiopia
• Planned the delivery of three programs with the project benefiting more than 200 youth in the capital
region.
• Assisted in the implementation of multiple projects simultaneously with budgets between $20,000 to
$50,000, including developing proposals, planning and implementation, and evaluation and report writing.
• Developed and managed program timelines to ensure timely and standardized completion of program
deliverables, with careful monitoring of budget guidelines.
• Established and maintained all program files and documentation in an appropriate and accountable manner
according to established standards.
• Supervised a small team of social workers and project coordinators.
Education
Bachelor of Arts in Economics, 2007
SKILLS
• Proficient in statistical software SPSS and MS Excel, Quick books
• Bilingual in Amharic and English