Customer Service Medical
Resume:
R ichard J. Sharp
East St. Louis, IL 62205
Phone 618-***-****
Email: **************@*******.***
Summary
Career Oriented, Self Directed, Hardworking with previous Activity Director Experience. In
addition to being a Natural Leader who has the Ability to Learn Quickly, has hands on experience
Developing and Supervising Youth and Elder Activity Programs. Possesses Critical Thinking
Skills and is an Independent Worker, who is often sought out to Problem Solve when the need
arises. Is able to work independently or as part of a collaborative team, as well as being a reliable
member of the work force.
o Medication Aid Levels 1&2
o Medical Charting Experience
o Experience in dealing With Psychiatric Patients
o Previous CPR, First Aid, CPI & Mant Certifications
o Prior Activity Director Certification & Experience
o Patient Advocate
o Proficient in MS Office Applications
o Develop Therapeutic Programs for Alzheimer’s Patients
o Youth Counselor
o Knowledge of HIPPA privacy laws and ordinances
Work History
Securitas – Security Officer 2013
Responsibilities: Customer service; greet clientele and executive bank employees; maintain
excellent bank security. Supervise money transports; lock up bank after hours; direct incoming
deliveries to dock area; oversee delivery personnel to ensure safety of all employees; maintain
video monitor and security logs.
Spherion – Mail Clerk 2011
Responsibilities: Mail reprocessing; recode misdirected mail; sort and deliver mail within
department; maintain daily activity log.
Hawthorn Psychiatric Hospital Psychiatric Aid 2010
Responsibilities: Chart on individual and group behaviors of children ages 11 to 16; escort,
and oversee socialization activities on campus; supervise family visitation; part of psychiatric
treatment team in cooperation with Physicians and other medical staff; attend progress meetings
which formulated treatment plans for individual patients. Took patient’s vitals and charted them in
medical records.
Life Skills Foundation Living Skills Assistant 2008 to
2010
Responsibilities: Worked in group home; charted social behavior, medical management,
and living skills on individual patients; passed medication; aided in personal care of individual
patients; transport patients to socialized functions; supervised patient visitations; maintained
nutritional requirements for clients as required per state and federal guidelines.
Edgewood Children’s Center Lead Child Care Worker 2005 to 2008
Responsibilities: Supervised children 10 to 16 years; tutored children in academic classes;
escorted them to socialized events off campus; charted individual and group behaviors; medication
dispensation, both narcotic and non narcotic; acted as campus supervisor, which included
supervision of other staff members; met with Psychologists and Psychiatrist to establish goals for
individual patients, including treatment plans; maintained open lines of communications between
patients and staff members at all times.
Peter and Paul – Psychiatric Assistant 2003 to 2004
Responsibilities: Worked with PTSD patients and Military Veterans; charted on patients;
medication pass; addressed patient’s psychological needs that arouse during the evening hours,
ensured that patients were able to get to work, if appropriate.
Integrated Health Systems of Mountain View – Activity Assistant Director 2000 to
2002
Responsibilities: Escort senior citizens to social events; maintain medical charts; create
therapeutic programs for Alzheimer’s patients; maintain daily progress reports on clients; assist
program director in organizing activity events; and advertise upcoming events.
Education
Southern Illinois University, Edwardsville
Theatre and Mass Communications Major
League of Nursing Home Administrators – Jefferson City
Activity Director Certification
Contact this candidate