Sandria Person
**** ******* *** ** *****, NY ****6
Phone: 718-***-**** Email: ********@*****.***
Education
College of New Rochelle
Major: Psychology
Experience
**/****-**/**** *** York and Company Assistant Manager Yonkers
NY
01/2010-08/2012 New York and Company Assistant Manager White
Plains
. Supervised and provided ongoing training and support to sales
associates team, as well as provided indirect supervision to all store
personal, including, Cashiers, Sales and Stock associates
. Managed and executed budget, developed tracking tools to ensure
effective and efficiency compliance of department earnings to
projected budget creating consistent profits
. Created and implemented strategies to improve operational
efficiencies, which includes revamping department structure and
distribution of resources to meet customer satisfaction and
deliverables
. Managed employees to department goals and evaluate performance against
goals
. Resolved customer complaints regarding sales and service
. Conferred or consulted with upper management to plan advertising
services and to secure information on equipment and customer
specifications
. Determined price schedules and discount rates. Ensured sales floor was
fully stock to drive sales
. Oversaw shipping and receiving, ensuring correct count of merchandise
against shipping invoices
03/98-06/04 Bank of New York Arp Reconciler New
York, NY
03/04-06/08 Bank of New York Assistant Manager Mamaroneck,
NY
. Coordinated the activities of workers in branches, offices, or
departments of establishments, such as branch banks, brokerage firms,
risk and insurance departments, or credit departments
. Established and maintain relationships with individual or business
customers or provide assistance with problems these customers may
encounter
. Oversaw the flow of cash or financial instruments
. Prepared financial or regulatory reports required by laws,
regulations, or boards of directors
. Compiled information about new accounts, enter account information
into computers, and file related forms or other documents
. Prepared operational or risk reports for management analysis
. Assisted with recruitment of new staff members
Skills
. Skillful communicator, consummate leader with the ability to work well
under pressure
. Proficient in MS words and Window