Customer Service Electrical

WILLIAM SINCLAIR MOREAU

** ****** *****, *********, ** M8Y 1N2

C: 647-***-**** H: 416-***-**** **********@*****.***

APPRENTICE ELECTRICIAN

SUMMARY OF QUALIFICATIONS

• Successfully completed Electrical Techniques residential certificate through Cambrian College

• Successfully completed Electrical Engineering Technician industrial diploma through Cambrian College

• Trained in the assembly, testing and maintaining of electrical equipment using hand or power tools

• Skilled in troubleshooting and knowledgeable of residential, commercial, and industrial electrical building codes (C.E.C) and health and safety

• Strong understanding of the theory and applications of motors, controls, and ancillary equipment

• Familiar with instrumentation control systems and the common terminology encountered in industry

• Valid Ontario Driver’s Licence with a clean abstract and access to a reliable vehicle

• Safety-focused, proven ability to follow instructions and committed to completing all work according to code

• Energetic, highly-motivated, physically fit, able to lift 50 lbs. and work effectively at heights

• Proactive and flexible team member with a strong work ethic, a positive attitude and a commitment to providing prompt customer service

• Works well under minimal supervision to ensure that all tasks are completed efficiently and on time

• Computer skills: MS Office, AutoCAD Electrical, and Unity Pro (PLC programming)

RELATED SKILLS AND EXPERIENCE

Electrical Training and Experience

• Correctly and safely install common electrical wiring & lighting systems and equipment

• Familiar with locating and interpreting C.E.C regulations to ensure accurate sizing and safe installation of electrical systems, circuits, and equipment for residential, commercial, & industrial installations

• Familiar with information compiled from residential, commercial, & industrial drawings, C.E.C specifications, manufactures information, and other standards to solve job site problems and communicate solutions

• Recognize and troubleshoot power electronic devices and systems applicable to the electrical trade

• Familiar with installing and troubleshooting electrical motors & their associated protections and control equipment

• Inspected electrical systems equipment to identify hazards, defects or code violations

• Identified possible hazards related to the job site or equipment being used to prevent accidents

• Disassembled defective electrical equipment and reassembled correctly using hand tools

• Fished wire through PVC pipes to protect wiring from surrounding hazards such as water

• Kept tools, vehicles and equipment in good condition and in order and maintained a clean work area

Customer Service

• Provided excellent service to customers in a variety of businesses, including retail and fast food

• Respectfully answered customer questions, ensured that customers were satisfied and obtained additional information from other staff as needed

• Nominated as “Employee of the Month” while working at McDonald’s for outstanding work performance

WORK HISTORY

Produce Clerk No Frills, Mississauga, ON Mar/2013 – Sep/2013

Cashier Valu-mart, Toronto, ON Nov/2012 – Mar/2013

Cook McDonald’s, Toronto, ON Dec/2010 – Nov/2012

EDUCATION

Electrical Engineering Technician 2nd Year Diploma Cambrian College, Sudbury, ON 2015

Electrical Techniques 1st Year Certificate Cambrian College, Sudbury, ON 2014

Ontario Secondary School Diploma Lakeshore Collegiate, Etobicoke, ON 2013

Winner of National Silicates Award for Excellence in Math (2011) and 2012 Award for Excellence in Math

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