Customer Service High School

Alzira Ramos

***B South Main Street

508-***-****

Milford, MA 01757

***********@*******.***

OBJECTIVE

Seeking a position within a company where motivation and dependability will

make a meaningful contribution to the success of an organization.

PROFESSIONAL PROFILE

. Excellent customer service; Ability to deal with people from varied

backgrounds.

. Superior communication skills both orally and written.

. Bilingual abilities fluent in English and Portuguese.

. Team building and leadership abilities; well organized and highly

motivated.

. Professional, flexible team player; Strong attention to detail;

Positive individual.

. Respectful and considerate of others; solid listener. Extremely

tactful.

. Willing to learn and grow; open to and learn from feedback.

. Embraces continuous learning and improvement.

. Ability to handle confidential information in a sensitive manner.

. Computer Skills; currently updating all Microsoft applications.

KNOWLEDGE-SKILLS-ABILITIES

Management Skills Sound Judgment Customer Service Driven

Active Listening Problem Solving Skills Proven Difference Maker

Passionate and Loyal Organized/Systematic Time Management

Critical Thinking Ability to Multi-task

Accountability

WORK EXPERIENCE

Waters Corporation, Milford, MA

11/2004-12/2014

Assembler/Deburrer/Cleanroom

. Inspected parts that belong to medical equipment; checked under a

microscope for finish and decided if it met company standards.

. Decipher blue prints for many different types of parts to recognize

the particular inspection needed at that time.

. Checked and identified particular parts after being cleaned and

inspected to meet company standards to be ready to ship to customers.

.

Alzira Ramos 508-***-****

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Speedline Technologies, Franklin, MA

04/2004-09/2004

Mechanical Assembler/Panel Wire

. Started as an mechanical assembler by following order sheets for daily

production needs.

. Picked own parts for daily production, organized bench then began

mechanical bench assemblies following visual aids and using various

hand tools.

. Performed point to point writing and assisted in final of the

machinery out on the line.

EDUCATION

Keefe Technical High School Framingham, MA

High School Diploma

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