Customer Service Representative
Resume:
Brittany Tucker
Homewood IL, 60430
SKILLS/ABILITIES
Lifeguard Certified
CPR Certified
Education
Homewood High school, Graduated 2011
Eastern Illinois University
Southern Illinois University (Current)
Major Pursuing: Health Care Administration
WORK HISTORY
Incredible Events
Events manager (September 2014-November 2014)
Responsible for planning and setting up events. Responsible hat the client is
satisfied, and event is ran successfully.
Salvation Army
Lifeguard (May 2014- August 2014)
Perform duties under general supervision. Ensure the safety of swimmers, patrons of a water facility by
preventing and urgently responding to emergencies. Give instant rescue and first aid in the occurrence of
injury to a bather. Provides urgent situation care and cure as required in anticipation of the arrival of
emergency medical services. Enforce rules so as to keep away from problems/injuries. Maintain intense
observation of the duty area and its users so as to avoid problems (this will enable the lifeguard to
interfere with one of the drowning prevention measures) and to recognize an emergency promptly.
Oversee the use of equipment such as water slides when allocated to that duty
Maintains continuous observation of patrons in the facility; acts instantly and correctly to protect
patrons in the occasion of emergency
Presents specialized appearance and approach at all times, and maintains a high standard of customer
service
Performs a variety of maintenance duties as directed to uphold a clean and safe facility
Prepares and maintains correct action reports
Performs various job-related duties as assigned
Carry out rescues and initiate other emergency action as necessary
Cleaning, filing paperwork, checking a swimming pools chlorine and pH levels or acting as a common
information point.
Solix Inc. 08/12to 01/13 (Select Remedy)
Customer Service Representative: Data Entry, Assisted Customers with their needs or problems, sent
out paperwork. Answered incoming phone calls, and made outgoing phone calls.
Matteson Fitness Center 06/11 to 09/11
Lifeguard: Perform duties under general supervision. Ensure the safety of swimmers, patrons of a
water facility by preventing and urgently responding to emergencies. Give instant rescue and first aid in
the occurrence of injury to a bather. Provides urgent situation care and cure as required in anticipation of
the arrival of emergency medical services. Enforce rules so as to keep away from problems/injuries.
Maintain intense observation of the duty area and its users so as to avoid problems (this will enable the
lifeguard to interfere with one of the drowning prevention measures) and to recognize an emergency
promptly. Oversee the use of equipment such as water slides when allocated to that duty
Maintains continuous observation of patrons in the facility; acts instantly and correctly to protect
patrons in the occasion of emergency
Presents specialized appearance and approach at all times, and maintains a high standard of customer
service
Performs a variety of maintenance duties as directed to uphold a clean and safe facility
Prepares and maintains correct action reports
Performs various job-related duties as assigned
Carry out rescues and initiate other emergency action as necessary
Precious Gifts Development 06/07 to 05/11
Child Care Worker: Provide a safe and nurturing environment where children can learn and grow.
Plan and schedule play activities and observe behavior. Clean bottles and change diapers. Clean up after
children and sanitize play equipment and toys to prevent the spread of infectious diseases.
Flossmoor Country Club 06/10 to 09/10
REFERENCES AVAILABLE UPON REQUEST
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