Management Manager

PHILLIP M. PARKS

***** ***** ***** ***** 832-***-****

Houston, TX 77584 ***********@*****.***

Network Planning & Design ● Vendor Management

Contract Negotiation ● Process Analysis

Resource Management ● Project Management

Compliance Management ● Telecommunications

Data Security ● Budgeting

Systems Administration ● Technology Support

Employment

Museum of Fine Arts, Houston 2008 to Present

Technology Manager

Responsible for managing multiple technology projects, assists and educates end users on client application software;

administers the point-of-sale application and database (Siriusware/MS SQL 2012 R2), provides business process analysis

& solution design, assists with desktop application support (Adobe Products – Creative Suite, Microsoft Office 2013 –

Word, Excel, PowerPoint, Access, Publisher, Visio, ect), administration of Windows 2008 R2 and 2012 servers is an Active

Directory domain environment.

Country Coach, Inc.

Manager Data Security & Projects 2005 – 2007

Responsible for day-to-day management of network security and IT related projects, SOX compliance activities, policy &

procedure development, contract and vendor relationship management, facilities/infrastructure design, ERP system

administration (SyteLine), support & education of Senior Executives in emerging technologies, end user application and

technology training and support.

Network Operations Manager 2001 – 2005

Responsible for leading network support staff across operational divisions, management of departmental f iscal planning,

analyzing and designing corporate networking and telecommunications needs as well as providing cost effective solutions.

Network Administration 1998 – 2001

Responsible for day-to-day network support of the Country Coach Engineering Department network. Provided support

for AutoCAD including development of custom tools. Successfully lead selection, development and implementation of

departmental document management system.

A & K Development Company 1996-1998

Responsible for detailing parts and assemblies using AutoCAD 12, documenting installation, setup and repair procedures,

assisting with troubleshooting simple computer issues, providing on-site direction to installation personnel in interpreting

installation drawings and equipment layouts.

Education

Lane Community College – Business Administration 1989-1991

Microsoft Training – SQL Server, Exchange, IIS, Windows Server & Workstation 1998-2004

Project Management – Project Management Institute Member 2010

Achievements

Board Chair - Pioneer Youth Corp of Oregon, Inc. 2002-2005

Dale Carnegie Course Graduate 2004

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