GEMMA JOY S. OZARRAGA
***D COLDORO St.FB Harrison Pasay City
Email Address: ************@*****.***
Contact #091********/092********
WORKING EXPERIENCE:
COMPANY : TW & COMPANY
DEPARTMENT : SHOWROOM
DESIGNATION : SHOWROOM RECEPTIONIST (Alabang)
June 4, 2014- Present
PRIMARY RESPONSIBILITIES
-Answer telephone, screen and direct calls and take and relay messages
- Provide information to callers
-Greet persons entering organization
-Direct persons to correct destination
-Deal with queries from the public and customers
-Ensure knowledge of product of the company
-Provide general information of the product
-Prepare correspondence and documents
-Receive and sort mail and deliveries
-Monitor and maintain office equipment
-Control inventory relevant to reception area
-Tidy and maintain the reception area
- entertain the customer
COMPANY: ADVANCE SEMICONDUCTOR ENGINEERING (ASE KAOHSIUNG
TAIWAN)
DEPARTMENT : Wire bond/ 3RD Optical Inspection
DESIGNATION : Front line/ 3RD Optical /Inspector
November 2013- February 2014
PRIMARY RESPONSIBILITIES
-Operate machine (wire bond)
-to check and inspect bonded material from wire bond
-to give a good quality of product
COMPANY : LINGSEN PRECISION INDUSTRIES (TAICHUNG TAIWAN)
DEPARTMENT : Testing
DESIGNATION : Back in Final Test
October 17, 2010- April 26, 2013
PRIMARY RESPONSIBILITIES
-assistant leader/ machine operator and end lot
-to assist operators to the materials given
-to guide and give instruction
-double check the product and to calculate the percentage output
-troubleshooting the machine
COMPANY : JOLLIBEE OROQUIETA BRANCH
DEPARTMENT : Service Crew
DESIGNATION : Cashier / JEDS Operator
October 10, 2009-April 29, 2010
PRIMARY RESPONSIBILITIES
-to entertain the customer
-to attain the customer's satisfaction
-to give the exact order
-Answer’s call of the customer
COMPETENCIES ACQUIRED
-ability to work under pressure and with minimal supervision
- Flexible enough to cope up challenges
-exceptional ability to follow the rules and organized methods
EDUCATIONAL BACKGROUND
College : La Salle University-Ozamiz City
Bachelor of Science in Nursing
2005-2008 (undergrad)
High School : Looc National High School
Plaridel, Misamis Occidental
2001-2005
Elementary :Looc Elementary School
Palridel, Misamis Occidental
1995-2001
PERSONAL INFORMATION
Date of Birth : April 11, 1988
Place of Birth : Plaridel, Misamis Occidental
Age : 27 years old
Sex : Female
Religion : Roman Catholic
Civil Status : Single
Height : 5'3 1/2"
Weight : 55 kg
Citizenship : Filipino
CHARACTER REFERENCES
Helen Herrera: call center agent 093********
Millet Tayao: International School (teacher) 099********
Flores Quezon Lood: ALS (teacher) 090********