SUSAN PITTS
********@*****.***
Conyers, GA 30094
OBJECTIVE
It is my main objective to seek a position with a customer service oriented
company that will allow me to expand my professional skills and diversify
my career experience.
EDUCATION
Premier Medical Careers Certified Nursing Assistant
GPA-3.8 Graduated 2013
Georgia Perimeter College General Studies Course Work
GPA-3.30 2009- 2011
Rockdale County High School Dual Diploma
Graduated 2009
EXPERIENCE
Complete Cash Discount Title and Pawn Covington, GA 12/2014-
Present
Floating Manager
. Collections on customer accounts
. Marketing
. Cash handling
. Growth in profits each month
. Budgeting
. Customer service
Anm Concepts Atlanta, Georgia Date 10/2013-
02/2015
Office Manager
. Handle customer service complaints
. Mediation of chargebacks
. Shipping and Receiving
. Microsoft Office Proficient
. Sales
. Copy, print, mail
. Schedule employment interviews
. Process paperwork
. Handle all employment interviews
. Inventory Control
. Budgeting
. Payroll
. Inbound/Outbound call experience
ImaginAir Custom Airbrushing Conyers, Georgia Dates 06/2007-
Present
Manager
. Opens and closes booth
. Manages employees
. Banking
U.S. Army Ft. Leonard wood, Missouri Dates
12/2012- 05/2013
Soldier
. Great leadership skills
. Knows how to follow direct orders
. Excellent Discipline
. On time, in the right uniform at all times
. Respect
Aaron's Sales and Lease Loganville, Georgia Dates 01/2013- 09/2013
Customer Service Representative
. Opens and closes till
. Makes sales calls
. Answers and takes calls regularly
. Makes sure store is clean at all times
. Collections
. Met and exceeded all expected sales goals
The New Carwash Conyers, Georgia Dates 07/2011- 01/2013
Greeter/ Cashier
. Greets and uses POS handheld to input what customer wants
. Cashes out all customers
. Opens and closes store regularly
. Till Settlement
. Sales
. Answers phone in professional manner
Chili's Grill and Bar Conyers, Georgia Dates: 02/2011-
09/2011
Server
. Opens and closes restaurant regularly
. Greets and serves customers in a timely manner
. Keep all areas of restaurant clean
. Sales
Applebee's Conyers, Georgia Dates:
11/2010- 04/2011
Server
. Opens and closes restaurant on a regular basis
. Greets and serves customers in a timely manner
. Keep all areas of restaurant clean
. Sales
SKILLS
* Experience with Microsoft Office Suite and World Wide Web
* Cash handling and Customer Service Experience
* Diligent, self-starter, multi-task oriented, punctual and reliable
* Proficient in POS handhelds and DRB systems
* Merchandising Skills
* Inventory Management
* Sales Driven
* Completed C.N.A training
* Merchant Processing Sytems