Customer Service Manager
Resume:
Garry Oliver
Kirbyville, ***56, Texas, US
Mobile Phone: 409-***-****
Secondary Phone: 409-***-****
E-mail: ****************@*****.***
OBJECTIVE
Obtain a customer service position where I can maximize my people oriented
experience, communication skills and my problem analysis and problem solving
abilities.
WORK EXPERIENCE
Affiliate Marketing
December 2008 - present
Affiliate Marketing Port Arthur, TX
The last 11 years i have been using various marketing tools to promote
numerous businesses with affiliate programs offering profit sharing and affiliate
bonuses. When a potential customer clicks on my ad they are redirected to the
businesses website in which i am promoting. When they convert into a customer i
make a percentage of the sale. I do this for numerous companies to increase my
potential income.
Customer Service
August 2008 - December 2008
Primary Services/Reliant Energy Houston, TX
Used SAP software, Assisted customers with their bill and also help sign
customers up to contracts for service.
Inbound Customer Service
December 2007 - August 2008
Appleone/NCO Houston, TX
Inbound Customer Service, Set appointments and diagnosis of computer
problems.
Admin. Services/Customer Service
April 2003 - May 2007
PRM Financial Services Addison, TX
Financial Services
Worked in credit card sales and collections department as well as (ASP)
Customer Service, used Ecollections software, used internet to perform trigger
searches, scanned and sorted mail, ran postage machine, filed, relief
receptionist.
File Clerk
October 1996 - December 2002
Reaud, Morgan and Quinn Beaumont, TX
Westlaw Research, running errands, distributing mail, filing in clients files,
logging and routing faxes.
EDUCATION
Certification,
July 2007 - July 2007
Champions School of Real Estate Dallas, TX
High School or equivalent,
0 - Ma y 1 9 8 5
Thomas Jefferson High
SKILLS
Westlaw Beginne
Research r
Beginne
notary public
r
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