Administrative Assistant Customer Service

CHERYL WILLIS

*** ******** *****, **** ** the Hills, IL

224-***-****

***********@*****.***

OBJECTIVE:

I am currently reentering the work field and am seeking a challenging position that will provide

opportunity for growth and to utilize my experience and skills toward becoming a valuable team

member.

EXPERIENCE:

General Administrative

Has extensive experience servicing mid to high level business owners with the highest level of

customer service. More than three years of managing high volume inbound and outbound calls.

Excellent communication skills with a sufficient proficiency with Microsoft Office products.

Used to meeting deadlines and exceeding expectations.

Accounting

More than a year of accounts receivable billing and accounting clerk level duties. Assisted with

collections and negotiation for repayment concerning delinquent customers. Maintained an

organized record of receivables and billing.

WORK HISTORY

March 2015: SMT & Associates (Temporary Assignment), Crystal Lake, IL

Administrative Assistant/ Accounting Clerk

March 2015: Claire’s Stores (Temporary Assignment), Hoffman Estates, IL

Project Assistant

April 1994 – June 1997: Accounting Tax Services/ Atlantic Travel and Tours, Chicago, IL

Administrative Assistant

COMPUTER SKILLS:

Intermediate Proficiency with Microsoft Excel and Microsoft Word

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