Customer Service Oriented

Jonalyn Dela Rosa Magtuloy

****-* ******* ****** ****** Street, Sampaloc, Manila

Email: ***********@*****.***/********@*****.***

Contact No: +639********* Tel No: (02) 257 18 60

Objectives

Detail oriented and analytical trainee with extensive skills and abilities to apply in the area

of expertise who is willing to learn new experiences and will do the best for serving the best for the

organization.

Key Skills

Microsoft Proficiency (Word, Powerpoint, Excel) Paint ( Editing )

•

Interpersonal Skills

•

Risk Analysis

•

Flexible

•

Communication Skill in Verbal and Written

•

Initiative Takers

•

Customer Service

•

Working Independently

•

Adaptability

•

Friendly and Open-Minded; committed to client satisfaction

•

Work Experience

TRADE RISK GUARANTEE & INSURANCE AGENCY CORP. Junior

Underwriter

1010 Bldg. A. Mabini Street, Ermita, Manila June 2013 – Present

• Evaluate pertinent underwriting info received to generate Terms as well as Conditions, coverage

premiums

• Answering phone calls, ability to listen and understand information and ideas presented through

spoken and sentences

• Ability to supervised co-workers, preparing A.R and Production reports.

• Knowledge of principles and processes for providing customers and personal services. This

includes customer needs assessment, meeting quality standards for services, and evaluation of

customer satisfaction.

Education History

2009 2013

Bachelor of Science Major in Entrepreneurship

Universidad De Manila (former City College of Manila)

C.M Palma Street, Mehan Gardens, Ermita, Manila

2005 2009

Esteban Abada High School

Blumentritt Extension, Sampaloc, Manila

Seminars and Training Attended

2012 - Basic Entrepreneurship

2012 - How to be an Entrepreneur (DTI)

2012 - Success Camp (FirstVitaPlus)

2013 - Understanding Trademark, Patents and Copyrights (DTI)

2013 - How to prepare a Business Plan (DTI)

2012 2013 - Business Implementation (Whatta Roll)

Personal Information

Gender: Female Father: Danilo Magtuloy

Status: Single Occupation: Electrician (All Around)

Nationality:Filipino

Birthdate: September 20, 1992 Mother: Chona Magtuloy

22 years old

Age: Occupation: Housewife

Birthplace: San Nicolas 2nd, Sasmuan, Pampanga

5’5”

Height:

Religion: Roman Catholic

Character References

Mylene Basubas Gerald Cabuñag Felix Marcos

Secretary CIAC-OIC Underwriter

0916 – 845 – 0324 0929 – 561 – 4368 0998 – 421 – 9477

I hereby certify that the above informationare true and correct.

Jonalyn D. Magtuloy

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