giving the customers needs satisfaction

Mark Kevin Sinsuan Roy

Barcial Compound, Villarama St., Brgy. Poblacion, Norzagaray Bulacan

091********

Objectives:

To apply for a position where I can share my knowledge and to obtain a challenging

position that utilizes my experiences in handling events and costumer assistance.

Personal Data:

Age: 24 years old

Date of Birth: March 7, 1991

Height: 5”6’

Weight: 67 kls.

Civil Status: Single

Religion: INC

Achievements And Skills:

An achiever with a tract record membership in school organizations, basic bartending and

basic cooking, basic hotel operations, basic restaurant operation, computer literate.

Educational Background:

College Norzagaray College

Hotel And Restaurant Management

2012

Secondary Makiling National High School

Brgy. Makiling Calamba City

2007

Primary Jose Platon Memorial School

Brgy. Saimsim Calamba City

2003

Duties and Responsibilities:

• Keep HRM Function focused on tracking and implanting new trends in the

industry

• Keep HRM Function focused on helping the line management to implement

improvements.

• Keep HRM Function focused on operational excellence

• Keep HRM Function responsibilities for developing the Human Capital potential

in the organization.

Training and Seminars:

September 18 – 20, 2009 Baguio Teachers Camp Leadership & Team

Building Seminar

February 26 – 28, 2009 Puerto Nirvana Beach Resort Basic Resort

Operation &

Puerto Galera, Oriental Introduction Eco

Mindoro Tourism

September 10 -12, 2010 Palacio De Laoag Leadership & team Building

Ilocos Norte Seminar

August 5, 2011 Gloria Jean’s Coffees The Barista Basics

Robinson Galleria Coffee Session with the

Pasig City Academe

February 7, 2012 T.G.I Friday’s Bar Exposure Program

Mall of Asia

April 19, 2012 PAL Learning Center Introduction to Airline

Manila Ticketing

Reference:

Mr. Richard Allan B. Cruz

Garden Village Sta. Maria Bulacan

0927 – 504 – 7492

Mr. Ephraim A. Roy

Manager, Club Entertainment Celebrity Cruise

0915 – 822 – 6267

Ms. Dana T. Dela Merced

Dean, Norzagaray College

HRM Department, MBA

0917 – 438 – 1017

I hereby certify that the above information is true and correct to the best of my knowledge

and belief.

MARK KEVIN S. ROY

Applicant

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