B. Chaitanya Reddy[pic]
Mobile: 090******** E-Mail:
***********@*****.***
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Objective: To associate with an innovative and vibrant organization, this
allows me to put my competencies to the best use, to add value to the
organization and contributes to my overall growth as an individual
SNAPSHOT OF PROFILE
< An astute & result oriented professional with experience in, Marketing,
Key Account Management & Client Relationship Management.
< Competent in implementing effective solutions to the customer needs, to
improve customer contentment & consequently customer loyalty, repeat and
referral business.
< Resourceful at maintaining relationship with clients to achieve quality
product and service norms by resolving their service related critical
issues.
< Possesses excellent communication, interpersonal, people management,
relationship management & analytical skills; ability to take holistic
approach for solving problems.
CAREER SCAN
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Aditya construction Company pvt Ltd.., Hyderabad Manager -
Sales Jan 2nd 2015 till date
Cybercity Builders & Developers Pvt Ltd., Hyderabad Asst Manager
-Sales 2009'Jan -Dec2014.
Key Result Area:
< Marketing & Sales: Implementing business development strategy to support
& identify opportunities, resulting in deeper market penetration &
improve market share. Establishing & overseeing customer relation
management / key accounts.
< Planning: Actively participated in sales plan and execution of plan.
< Contributed in finalising floor plans.
< Actively involved in building the concept for advertising the product via
different sources.
< Key Account Management: Mapping client's requirements and providing them
customised business solutions through proposals, presentations and
demonstrations. Identifying & networking with prospective clients,
generating business from existing accounts & achieving profitability /
increased sales growth.
< Customer Relationship Management: Identifying improvement areas &
implementing measures to maximize customer satisfaction levels. Ensuring
continuous interaction with the customer to make sure that area of
concern can be worked upon for improved service levels.
< Managing key relationship with large corporate: Handling corporate tie-
ups for all major corporate of Hyderabad. To manage key managers in
respective corporate to facilitate business.
< Areas of Focus - New Customer base growth / Big ticket cases, preparing
Write-ups & presentations.
< Involved Sales MIS and reporting, team coordination and attending
business meetings
< Marketing through the Internet - Opted for NEW AGE sourcing model with
massive E-Mail burst - done to data bases to invoke customer incoming
calls.
< End to end solutions: Helping the customer with end to end solutions
right from acquisition, bank loan process, full payment collection &
registration.
< Training and development: was given responsibility for training,
development and mentoring of new joinee in sales department
< Team coordination: was extensively involved in team coordination and
making the strategies work towards results. Was fully involved in
assisting my supervisor in making the plans/strategies gain vibrancy.
< Retail sourcing activities at different corporate : was actively involved
in activities at corporate like Brochure distribution thru canvassers,
arranging Help desks, Banner display, etc
Process Management: The entire process of handling the Sale life cycle
process of all customers without any process delays.
Retention Management: Control on run offs and closures.
Relationship Management: The "Single point contact" for all acquired base
to ensure that relationship is maintained and enhanced.
Concept Development: Actively participated in designing concept for
various activities & events in the company.
Achievements
< Cracked two corporate companies for group bookings.
< Award for maximum sales with highest average price.
< Special achievement award for making maximum sales among NRI clients.
< Consistently achieved assigned targets and efficiently met all deadlines
< Achieved 15 sales in the month of August 2009
ACADEMIC CREDENTIALS
MBA (Marketing & Finance) From Dhruva College of Management Hyderabad
B.Sc (Optometry) from JRN University, Rajasthan
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IT FORTE
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Well versed with Microsoft Office and internet Application.
PERSONAL DETAILS
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Date of Birth 30th Aug'1983
Languages English, Hindi, Telugu
Current Address Flat no- 408, Sai gopal Heavens, beside St
Andrews School, Swargadhama nagar, Dairy farm
road, Old Bowenpally,
Hyderabad.
(B.
Chaitanya Reddy)