Customer Service Real Estate

Phone: 416-***-****

Imran Alibhai Email: *****.*******@*******.**

LinkedIn: ca.linkedin.com/in/alibhai/

Qualifications

• Strong work ethic, organizational skills, time management skills, and ability to be flexible as demonstrated by involvement in

multiple activities while attending university full time.

• Experienced with delivering high quality customer service as demonstrated by success in various customer focused positions

• Committed to personal and professional development as demonstrated by participation in extra-curricular activities

• Embraces change and innovation as demonstrated by participation in various entrepreneurial endeavors

• Able to execute video marketing campaigns as demonstrated by experience with various video production projects

Education

Ryerson University Bachelors of Commerce:

2013 to 2016 Double Major in Marketing, and Entrepreneurship and Strategy

(Expected) CGPA: 3.76 2013-2014 Dean’s List for academic excellency

Key Courses:

Introduction to Professional Communication

Strategies for Success

Student Group Involvement:

Real Estate Ryerson: Incoming Vice President of Digital Solutions and Media Relations

Real Estate Ryerson: Executive Associate

• Refreshed the RER brand by developing a new Wordpress powered website

• Developed and executed a video marketing campaign to increase and maintain brand awareness

Work Experience

Ryerson University Academic Peer Helper

Sept. 2014 to • Service up to 6 students at a time

Present • Foster positive interactions by building rapport with students to deliver high quality customer

service

• Develop custom solutions for each student by identifying and adapting to their various learning

styles

Arkterics Video Production Services Co-Founder

Apr. 2014 to • Engage and network with individuals and companies to pursue B2C & B2B partnerships

Present • Develop a business model and competitive advantage through engaging in customer discovery

activities

Map My Text Online Platform For Delivering University Course Content Co-Founder

Sept. 2014 to • Collaborate with co-founders to:

Present o Conduct over 200 face to face customer interviews

o Develop a business plan

o Obtain partnerships for prototype development

Ryerson International Summer Event Assistant and Video Editor

Student Services • Managed the post production phase of a documentary series

May 2014 to • Performed all Windows OS maintenance, performance optimization, and troubleshooting activities

Aug. 2014 • Performed data entry tasks while optimizing various excel spreadsheets for faster data input and

retrieval

Access Research Research Interviewer

Mar. 2014 to • Demonstrated excellent verbal communication skills - during monitored calls, on average, received

Apr. 2014 a score of 100% on professionalism, and 80% on both enthusiasm and clarity of speech

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