Customer Service Representative

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Amanda Ibarra

San Antonio, TX *****

***************@*****.*** - 210-***-****

Private

Authorized to work in the US for any employer

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Work Experience

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Customer Service Representative

MMCG - San Antonio, TX

January 2015 to April 2015

Responsibilities

Took inbound calls for Tx Tag tolls. Discuss accounts with customers also took payments with either a debit or credit card. I set up new accounts or closed accounts which ever the customer needed

Skills Used

Computer skills 35wpm,

10 key,

Communication skill,

Verbal skills,

Data entry skills

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Call Center Representative

Renhill Staffing (West) - San Antonio, TX

October 2014 to December 2014

Responsibilities

Answer inbound calls took payments with credit card or debit cards i also explain product to customer and made sales

Skills Used

Customer Service skills,

Data entry skills,

10 key

Wpm 35

Communication skills

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Customer Service Representative

Calling Solutions - San Antonio, TX

September 2013 to August 2014

Responsibilities

Took inbound calls

Explained product to customers

Sold Fiber cable

Took payments

Set up appointments for new cable

Skills Used

Wpm 35

10 Key

Communication skills

Customer Service skills

Data enrty

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Education

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Certification in Medical Administrative Assistant

National Institute of Technology - San Antonio, TX

2003 to 2004

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