Tam Nguyen
Poway, Ca *****
Cell: 858-***-****
**********@*****.***
OBJECTIVE
Looking for an exciting opportunity to expand my knowledge and skills as an accountant so I
may contribute to your organization in achieving its goals as I’m expected to be multi-tasked
as a strong team member in accepting new and challenging opportunities. I’m a very high achiever gaining
experience in the commercial sector while attending a University to better align myself in keeping pace with the
high technological job market.
EXPERIENCE
• 2013-2014 Tallahassee State Bank
Personal Banker/Main Operations
Actively market bank products and services to customers within the branch. Schedule appointments
either through initial contact or through follow- up phone calls. Close sales by engaging prospects
in new or enhanced banking relationships.
Demonstrate solid working knowledge of bank products, services, policies and procedures.
Identify cross-selling opportunities through customer profiling assessments, and then refer
customers to appropriate areas within the Bank.
Open and process new demand and time deposit accounts including passbook accounts, IRAs,
certificates of deposit, and money market accounts. Issue counter checks, perform changes of
address, redeem savings bonds, conduct money transfers, provide access to safe deposit boxes,
receive loan payments and sell/ buy foreign currency.
Monitor account files and update customers upon maturity of fixed, time-based instruments.
Provide consumer and small business customers with information on deposit accounts, rates, service
charges, restrictions and other relevant account information.
Following established procedures for new checking accounts, obtain and complete appropriate
documentation, order checks and debit cards and provide starter checks.
Telemarketing products and/or service to existing branch customers as appropriate.
Responsible for achieving threshold monthly sales goals.
Perform Teller credit and debit transactions as needed.
Alternate with branch manager for sole responsibility of opening and closing of bank operations.
Work with branch management and Tellers to ensure appropriate lobby management.
• 2009-2011 American International School Riyadh, Saudi Arabia
Educational Assistant/Librarian Assistant
Assist students with their library researches and computer problems.
Assist the head librarian along with the library’s operations and circulations.
Manage the library operations daily under the head librarian supervision.
Organize book shelves in alphabetical order and ensure the computer database
matches what’s in stock and on-the-shelf.
• Classroom subbing.
• 2006-2008 Sunshine Savings Bank Tallahassee, FL
Teller/New Account Services
Performs Teller credit and debit transactions.
Alternate with branch manager for sole responsibility of opening and closing of bank operations.
Demonstrates solid working knowledge of bank products, services, policies and procedures.
Identify cross-selling opportunities through customer profiling assessments, and then refer
customers to appropriate areas within the Bank.
• 1990-1995 Time Warner Cable San Diego, CA
Master Control Operator
Monitor Channels, perform troubleshoot and resolve technical issues.
Program and insert commercial ads for 15 channels.
Work with commercial clients in making sure their ads are scheduled in a timely manner.
Perform office clerical duties.
PERSONAL STRENGTHS
• Bilingual and fluent in both English and Vietnamese with exemplary reading and writing
skills.
• Highly motivated, committed to learning and grow in responsibility.
• Understand the importance of team effort; work effectively in collaboration with others.
• Honest, dependable and punctual.
EDUCATION
Keiser University
•
BA Finance and Accounting (September 2014)
•
Graduated with High Honors
•
Recipient of Dean’s List Award achieving a GPA of 3.75 out of 4.00
•
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