Customer Service Maintenance

Ernest J. Russell Jr.

**** ********** **** ****, *******, TX 77075

Phone: 386-***-****

Email: **.*********@*****.***

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SUMMARY

Military veteran with extensive warehouse and custodial experience. Warehouse experience

includes delivering products to customers safe and efficiently, shipping/receiving merchandise,

and providing excellent customer service. Custodial experience includes maintaining clean and

safe environments as well as moving furniture and performing minor maintenance tasks. I also

have experience with military security and driver/messenger/guard duties.

SKILLS

A

• bility to operate hand held machines commonly used in warehouse work environment

E

• xperienced with data entry used in shipping/receiving

A

• bility to use pallet jacks and forklift machinery safe and effectively

K

• nowledge and proper usage of cleaning equipment and products

A

• bility to follow written and oral instructions

E

• xcellent customer service background

C

• ommissioned security officer

EMPLOYMENT HISTORY

Custodian 10/2013 Present

Human Potential, Pasadena, TX

M

• aintain a clean military recruiting center including offices and restrooms to ensure a

sanitary and safe environment for other employees and visitors.

D

• ust, vacuum, mop, trash disposal.

P

• erformed minor maintenance tasks around the offices/facilities which include

changing A/C filters, thermostat batteries, and smoke detectors.

O

• rder, pick up, and stock supplies.

F

• ax daily reports to corporate office.

Custodian 6/2012 10/2013

Texas Medical Center, Houston, TX

P

• atrol medical center campus for litter.

C

• lean and stock restrooms.

W

• arehouse work: move furniture to various offices.

A

• ssist individuals with entering/exiting garages and utilizing pay stations.

P

• erformed minor maintenance tasks around the offices/facilities.

Custodian 2/2011 6/2012

City of Pearland, Pearland, TX

M

• aintain clean environment in the Pearland Recreation Center including offices,

restrooms, and gym.

L

• itter control

C

• lean and stock custodial closet and restrooms.

O

• rder supplies.

Custodian 10/2008 12/2009

City of Daytona Beach Shores, Daytona Beach Shores, FL

K

• eep city facilities clean to ensure a sanitary and safe working environment.

M

• ove furniture to help set up for city events.

S

• trip/wax floors.

P

• erform minor maintenance tasks around the offices/facilities.

Driver/Warehouse 2/2004 10/2008

Metlas USA, Holly Hill, FL

T

• ransport monies to bank and customers.

P

• ick up money for the vault.

S

• ecurity duties.

EDUCATION

High School Diploma 1982

Big Ben Community College, Germany via Washington, D.C. (Military)

MILITARY

• US Army: April 29, 1980 April 29, 1983

• US Army Reservist: June 6, 1984 October 13, 2004 Honorable discharge

• Received training in communications and logistics

• Security duties

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