Customer Service High School

William May

** ****** ** ***. * Ramsey, New Jersey 07446

*************@*****.***

Objective

To obtain a position where my skills are tested daily and can use my interests and skills to support customers

I

or clients.

Education

● Lincoln Tech Paramus, New Jersey

nuary 2015

● Computer Support Technician Ja

● Working Towards CompTia A+, MCSA 7

● New Jersey Youth Challenge Academy Fort Dix, New Jersey

ptember 2013

● General Studies Se

Experience

ly 2014 Present

Northern Valley Regional High School, Tech Services Ju

● Fixing hardware/software issues on Mac and Pc computers.

● Basic management of computers and tickets.

● Responsible for managing teacher computers and keeping them running at all times.

ptember 2011

Ramsey High, Tech Intern Se

● Basic management of computers and updating.

● Responsible for student communications via kiosk.

● Configured media center computers for optimal usage

Party Fair, Stocking, Deliveries, Cashier, Cleaning September 2013 February 2014

● Cleaning, stocking, deliveries, etc.

● Excel in customer service and quick deliveries.

Skills

● Firm knowledge of computer systems and software

● Exceptional knowledge of anti virus software

● Knowledge of active directory users and computers

● Firm grasp on Apple software and hardware.

Volunteer Work

● Center for Food Action

● Youth Challenge Academy Logged over 96 volunteer hours

● Fardale Trinity Church Youth Group Leader Summer Program, Usher

● Youth Missions Trip Volunteer

New Jersey Youth Challenge Academy Values

● Discipline

● Integrity

● Commitment

● Courage

● Honor

*References available upon request.

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