Network IT

Trinidad A. Guerrero

*** *. ******** **

Rogers, AR 72756

Phone: 479-***-**** (Mobile Phone)

E-mail: ********@***.*** (Alternate Method of Contact)

Summary of Qualifications:

*Experience with Remedy, Citrix, Linux Notes, CRT, Putty, VMware, Secure

CRT, Office 365 2013, Windows 98 to Windows 8, Unix/Linux, knowledgeable of

computer terms and commands, basics in active directory, DOS, system

recovery, Scripting basics, Cisco Routers and Switches, Firewall, LAN

security, FTP and TFTP, Basic command line, PC Hardware Installation, OS

imaging, HP and Wyse thin clients, Cisco Routers, Switches, LAN

Controllers, Cisco AP's Motorola ABS Controllers, AXP Wireless

infrastructure, 45+ wpm

Work History

Network Technician/Administrator - Wal-Mart

CompuCom, Bentonville, AR November 2013 - Present

* Troubleshooting Cisco switches

* Troubleshooting Cisco Access Points

* Troubleshooting Cisco routers

* Remedy 7 experience

* Troubleshooting Motorola Access Points and Controllers infrastructure

POS Rollout Project Team Wal-Mart

NCR, Bentonville, AR April 2012 - November 2013

* Installing Registers

* Programming POS devices

* Configuring POS controllers and self-checkouts

* Troubleshooting all POS devices under 24 hour contract

* Self-checkout setup

Systems Analyst - Wal-Mart

CompuCom, Bentonville, AR November 2011 - March 2012

* Troubleshooting and configuration of AXP and AP wireless devices

* Configured Paystub Printers

* Configured ABS adapters

* Created daily troubleshooting reports on MS excel

* Dispatched for replacement parts

* Troubleshooting of price verifiers

* Created tickets in remedy for monitoring purposes

* Worked on MS office word, excel, communicator on windows 7 for

documentation and communication through wal-mart network

* Worked in Wal-Mart VPN through remote citrix for monitoring of stores

with price verifier issues.

System Administrator Support - Wal-Mart

IBM, Bentonville, AR May 2009 - September 2011

* Created Remedy Tickets for Dispatches

* Troubleshoot AIX and Linux Servers

* Worked command line AIX and Unix Software

* Worked Lotus Notes

* Worked on active directory, GUI for documentation purposes

* Performed Daily Backups on SMART systems prior to part installations

* Troubleshoot Nortel Switches, Cisco Switches, Zizzy Switches

Office Career's Assistant (Internship)

Pinnacles High School, Soledad, CA August 2000 - June 2002

* Window PC troubleshooting

* Microsoft Office Certified tutor

* Network troubleshooting

* PC and Network setup

Education

1999-2002 Pinnacles High School Soledad, CA

High School Diploma

2002-2004 Hartnell College Salinas, CA

Transferred

A.A, Computer Science

2008-2011 N.W.A.C.C Bentonville, AR

Currently Not Attending

B.A, Computer Science

2012-2013 - N.W.C.C Bentonville, AR

Comptia Boot Camp Training

A+

Security+

Networking+

Present - Cisco Learning Network

Attending

CCNA

Honors and Awards

* Citizenship Award

* President's Education Award

* California State Assembly Award

* Rotary Student of the Year

Certifications

* Comptia A+

* Networking+

* Security+

Languages

* Spanish

* English

Contact this candidate