Sales Customer Service

Cur r iculum V i tae

K G KAV I RAJ

Mobile: +971*********

Email: ********@*****.***

OBJECT IVE

A t alented Sales Engineer with relevant experience in developing and growing

Sales of assigned products; providing leadership in creating and implementing

s trategies to build name recognition, increase contacts and generate orders from

new and existing customers, consistent with sectional and divisional goals, while

maintaining a high level of customer satisfaction .

SKILLS

• Self motivated

• H ighly competitive

• In terpersonal skills

• Customer service

• Client development

• Sales Analysis

WORK EXPER IENCE

SALES EXECU T I VE a t Eastern Commercial Agency- Dubai

September 2014 - Present

Developed and maintained long-term relationships with policyholders and small

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business entities.

Planned and led training sessions to promote sales team professional development and

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sales goal reinforcement.

Tracked and maintained monthly and year end vendor rebates.

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Compiled and analyzed sales and marketing reports.

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Developed and maintained an alert system for upcoming deadlines on incoming

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requests and events.

MARC HAN D ISER a t E astern Commercial Agency- Dubai

M arch 2014 to Augest2014.

Greeted customers in a timely fashion while quickly determining their needs.

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Recommended merchandise to customers based on their needs and preferences.

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Responded to customer questions and requests in a prompt and efficient manner.

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Engaged with customers in a sincere and friendly manner.

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Prioritized helping customers over completing other routine tasks in the store.

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Built relationships with customers to increase likelihood of repeat business.

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Attended monthly sales meetings and quarterly sales trainings.

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SALES ENG I NE ER a t Heromech pvt Ltd - India

February 2012 to October 2013.

• Present and sell products and services to current and potential customers..

• E xtract the correct I tem code according to customers need.

• M anage customers' enquiries: quotations, orders and delivery status

• Preparing and presenting potential cost benefit analysis to potential

clients.

• Conveying customer technical requirements to the In ternal Engineering

teams.

• Maintaining existing, long-term relationship

ED UCAT IONAL D ETA I LS

• ENGINEERING in ELECTRONICS AND COMMUNICATION from Kerala

university, India (2007-2011).

• Advanced Diploma in Process Control Instrumentation and Industrial Automation.

• Higher secondary from Government Higher Secondary School, Thevannoor.

PERSONAL DETA I LS

Date of birth : 19/10/1989

Gender : M ale

Nationality : I ndian

Passport No : L 5664600

UAE Driving licence :3477146

D EC LARAT IO N

I do hereby declare that the information furnished above is t rue to the best of my

k nowledge and belief.

K G KAV IRAJ

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