Emily Adams
**** ******** **** 630-***-**** **********@*****.***
Summary
To secure a position in a stable and well-established organization that will enable the use of
organizational skills, in addition to my account and project management background. I am a highly
motivated, detail and goal oriented individual, and have a strong ability to manage while growing a team
that builds customer rapport and loyal relationships.
Experience
Account Manager Icon Identity Solution 09/2010 – 04/2015
Manage a team of 13 people on the State Farm account expecting to bill 8 million dollars by June 2015.
Met every deadline and increased our company profits by exceeding the margins of 25% by 10-15% on
each location while offering cost savings to the client.
Meet with Executives and investment stakeholders monthly during account reviews to advise on the
Margins and cost reporting for each project.
Provided on site field management training to my team, reading large scale blue prints, working with
electricians, general contractors and client representative’s at large airport locations. Traveled monthly
across the US.
Worked with the management team on creating several training and process improvement initiatives to
help improve customer satisfaction as well as internal process efficiencies.
Supported a new account (Avis/Budget) from the RFP to implementation of the programs
timelines/milestones for rebranding over a thousand locations including Airports with a forecasted budget
of over 12 million dollars over 18 months.
Received a promotion from Project Manager to Account Manager 10 months after being hired.
International account manager Emkay inc 04/2005 - 01/2010
Implemented and managed multiple projects to ensure success of service initiatives across all customer
portfolios.
Collaborated with management to plan business and technology initiatives for better web and service
features.
Handled large federal government account vehicle orders for many top level political and foreign
diplomats
Client meetings in Canada three times a year to determine best products for the new model years.
Managed and supported over 150 international and domestic clients.
1
Emily Adams
2125 Wildwood Lane 630-***-**** **********@*****.***
construction project manager Unistrut Corporation 02/2004 - 04/2005
Managed job costs, margins, and comparison reports for the entire west coast totaling $7.1 million in
sales.
Forecasted project costs and budgets as well as established material pricing, production rates, and crew
requirements.
Reviewed material requirements with estimators and designers to ensure best pricing for product and
meet deliverable timelines.
Preformed monthly project billing, A/P & A/R reporting, and final project closeout documents.
Managed 2 staff accountants
Ensured all certificates for contractors were current to meet all state and local zoning and regulations
were meet
Education
Project management training
Received several certifications for continued PMP training
CERTIFIED FIRST AID RESPONDER
College of dupage
Major: Business Management and Accounting
Skills & Abilities
Management
Managed a team of up to 13 people on a fast passed high revenue and tight timeline to meet all client
deadlines as well as meeting all internal reporting, billing and time lines.
Communication
Ability to put together presentations for new and existing clients while maintaining weekly and monthly
status reports as well as post mortem pro/con analysis.
High level client meetings onsite in addition to webinars to review scope of work for multi-million
dollar projects. Supervise and maintain timelines and budgets.
Leadership
Developed employee activity groups to improve moral within the company and prompt all-star players.
Page 2