High School Service

ANDREI STRATEANU

**** *********** **. *******, ** 27527

Phone: 919-***-**** Email: ****************@*****.***

it professional

Recent high school graduate attending networking, Hardware, and Windows

Support courses at MyComputerCareer.com to gain my

certifications. Able to install software, provide internet support, read

blueprints, Measurements, and perform wiring installation (security) projects.

Bilingual in English and Romanian!

Technical skills:

Software: Proficient in Microsoft Office

Utilize Audio/Video Editing software

Perform basic vehicle maintenance (troubleshooting)

Able to ready blueprints for home renovation project

Education

MYCOMPUTERCAREER.COM IT CERTIFICATION SCHOOL (2014)

Certifications: MCP, &MTA Networking, MTA Security

In Progress: CompTIA A+, Network+, MCP, MTA(Server, &Win7 OS), & MCTS (Active

Directory & Server Admin)

Penn Foster High School Scranton, PA (2011)

High School Diploma

Experience

MERCURY Z CARY,

NC 11/2014 - 3/2015

Business Technology Professional Service company

Tier II Technical Support

Performed Hands On Network Troubleshooting

Used Alcatel 7x50 Service Routers, switches, and supporting systems

(7330, 7750, 7450-ESS, 5620 SAM),used CLLI management systems

Worked on service provider routing and switching protocols and

technologies (BGP, OSPF, MPLS/VPLS, VRF/VPN, PIM, STP)

Worked on Broadband delivery technologies, DSL access technologies,

Fault analysis using network traces or sniffer captures (LCT)

Loopcare Capture Tool, Process stress testing of Networks

Perform emergency maintenances; grooming to relieve network

congestion, support of replacement of hardware and configuration

changes to maintain a stable network for our customer

Troubleshoot with ALU, network routers (7450) and ALU DSLAMs (7330),

used Juniper Adtran, Tellabs, Calix, Catena, Nexus, etc

Worked on a team and helped other team member when needed,

communicated effectively towards a common goal. Interacted with

customers on a daily basic.

The ability to document and explain issues both technically and

simplified when required

The ability to handle and prioritize outage and network issues and

tickets efficiently and effectively

Able to think and react appropriately to network events, make

necessary provisions to ensure the least impact with customers

during network down situations.

Process trouble tickets using Alcatel 7330 AMS Qui interface, Work

on Operating System Windows 8, Provide sound level IT support for

the state of Connecticut remotely, Troubleshoot IP address,

Alcatel-Lucent SRC, NRSI/II, 3RP.SRA, Juniper JNCIP/JNCIP-M or SP,

Cisco CCNA

Marble Unlimited and Cabinets Durham, NC

08/2012- 11/2014

Pacific Cabinets Durham, NC

06/2013- 11/2014

Cabinet Installer: Customize cabinets to fit the customers'

expectations. Unwrap all cabinets and parts, Report all missing

materials, and complete an installer report in detail on every

install. Provide Computer support on 5 Win 7 PC's, internet

connectivity, and network these computers into a printer/fax

machine. Setup firewall and install propriety software on each

machine to support the business operations. Follow established

safety rules and regulations.

Kitchen and Bath Design. Lawrenceville, GA

05/2010 - 06/2012

European Construction Co. Lawrenceville, GA

05/2007 - 9/2010

General Maintenance

Remodeling, flooring, painting, decks, framing and finish work

References Available upon request

Contact this candidate