Customer Service Insurance
Resume:
ASHLEY ADAMS
APT *
DOLTON, IL 60419
(P) 708-***-****
(E) acpkec@r.postjobfree.com
EDUCATION
Ashford University
B.A : Healthcare Information Management
Minor: Public Administration PRESENT
Everest College
Medical Billing/Coding Degree 2012
RELATED EXPERIENCE
TrustMark Recovery Services Munster, IN [2014
Present]
Reimbursement Specialist/Billing
Customer service, insurance follow up, insurance verification, submitting claims,
•
claim appeals, recoupment, working assigned workques in Epic System,
managed care follow up, billing, filing claims within timely filing limits, data entry,
collect on past due accounts, invoice review, review claims for accuracy, monitor
claim activity, etc.
Horizon Financial Management Crown Point, IN [2013
2014]
Bad Debt Collector (CONTRACT ASSIGNMENT)
Customer service, Inbound/Outbound Calling, Heavy data entry, collections,
•
taking payments, setting up pay plans, insurance verification, administration, third
party contact, insurance billing, etc.
Galanos Family Dental Care Merrillville, IN [2013 2014]
ADMINISTRATOR/BILLER
Customer service, registering patients in, scheduling, verifying insurances, filing,
•
faxing, assisting dentists, HMO,PPO, and Medicaid insurance billing, solicit care
credit, prepare charts, conduct treatment plans, collections, reach out to patients,
conduct recalls, administration, etc.
Teleperformance Hobart, IN [2013 2013]
ASHLEY ADAMS
14924 S. INDIANA AVE
APT 2
DOLTON, IL 60419
(P) 708-***-****
(E) acpkec@r.postjobfree.com
MEDICARE CUSTOMER SERVICE REPRESENTATIVE (TEMP ASSIGNMENT)
Customer service, Answering/Taking calls, Scheduling appointments, Informing
•
customers/potential customers on services offered, Data entry, etc.
Dental Dreams Chicago Heights, IL [2009
2013]
BILLER/Front Desk
Check in patients, Balance cash drawer, Verify insurance, Schedule
•
appointments, Greet patients, Clerical, Answer phones, conduct treatment plans,
administration, prepare charts, collections, conduct calls, insurance billing,
insurance follow up
REFERENCES AVAILABLE UPON REQUEST
2
ASHLEY ADAMS
14924 S. INDIANA AVE
APT 2
DOLTON, IL 60419
(P) 708-***-****
(E) acpkec@r.postjobfree.com
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