Customer Service High School

Raphael Starks Jr.

Rochester Hills, MI

***************@*****.*** - 248-***-****

WORK EXPERIENCE

Crew Member/Crew Leader

McDonalds - Rochester Hills, MI

Responsibilities

Customer Service

Accomplishments

N/A

Skills Used

N/A

Quality Inspector

The PIC Group - Auburn Hills, MI

Responsibilities

Approves incoming materials by confirming specifications; conducting visual and measurement tests; rejecting

and returning unacceptable materials.

Approves in-process production by confirming specifications; conducting visual and measurement tests;

communicating required adjustments to production supervisor.

Approves finished products by confirming specifications; conducting visual and measurement tests; returning

products for re-work; confirming re-work.

Documents inspection results by completing reports and logs; summarizing re-work and waste; inputting data

into quality database.

Keeps measurement equipment operating by following operating instructions; calling for repairs.

Maintains safe and healthy work environment by following standards and procedures; complying with legal

regulations.

Updates job knowledge by participating in educational opportunities; reading technical publications.

Accomplishes quality and organization mission by completing related results as needed.

Cashier and Customer Service

Meijer - Saginaw, MI - September 2014 to November 2014

Responsibilities

Conducting great and friendly customer service

Accomplishments

N/A

Skills Used

N/A

Park Services / Restroom Attendant

Cedar Point / Cedar Fair - Sandusky, OH - April 2014 to August 2014

Responsibilities

Customer / Guest Service

Accomplishments

Leading my team to success everyday

Skills Used

N/A

Sales Associate/Cashier

Champs Sports - Harper Woods, MI - August 2011 to January 2014

Responsibilities

Customer Service

Accomplishments

N/A

Skills Used

N/A

Assembly Line Worker

Allegiance Staffing - Fraser, MI - June 2013 to September 2013

Responsibilities

• produced components by assembling parts and subassemblies gathering parts, tools, and materials for

verified specifications.

Accomplishments

N/A

Skills Used

n/A

EDUCATION

Bachelors in Business Management

Oakland Community College - Auburn Hills, MI

2015 to 2019

High School Diploma in General Studies

Grosse Pointe North High School - Grosse Pointe Woods, MI

2008 to 2011

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