Customer Service Palm Beach
Resume:
Mark Mulligan
********@***.***
** ******** **** ********, **. 33469
[Type your website]
Objectives
To use my extensive experience in the building, home, repair industry to successfully obtain the position
of Maintenance Manager
Education
Point Pleasant Beach High School
June 1978 [Type the degree]
• [Type list of accomplishments]
Experience
Code Enforcement Officer City Of Palm Beach Gardens – January, 2013- March, 2015
City of Palm Beach gardens 10500 N Military Trail, Palm Beach gardens, fl. 33410
Inspect Complaints of violations of city municipal codes. Educate homeowners and business owners of
the violations and work closely with them to correct the issues and help them gain compliance. If needed,
compile a case file with documents of ownership, communications, and case history to be presented to the
Special Magistrate hearing.
Skills
• Work closely with other departments within the city.
• Excellent written and verbal
• Experience inspecting for municipal and Florida building codes.
• Organization of work schedule, inspections, follow-up to insure compliance.
Supervisor of Parks and Recreation, evenings. City of Palm Beach Gardens- February 2009- January
2013
City Of Palm Beach gardens, 10500 N military Trail, Palm Beach Gardens, Fl. 33410
Schedule daily work lists for two teams of up to six employees. Maintain and repair all city facilities,
buildings and fields. Schedule and inspect all outside contractors work to meet expectations. Write
annual performance evaluations for each employee assigned to my area.
Skills
• Organize work
• Lead by example
• Team building
• Multi-tasking
• Carpentry
• Electrical
• Plumbing
• Irrigation
Building Inspector 1, City of Palm Beach Gardens - April 2006 - February 2009
City of Palm Beach Gardens, 10500 N Military Trail, Palm Beach gardens, Fl. 33410
Perform inspections for compliance with Florida Building Code of all permitted work at all phases of
construction of one and two family residences, and commercial Structural Construction
Skills
• Knowledge of Florida Building Codes and ability to find codes in current code books.
• Excellent communication both written and verbal
• Work closely with contractors to ensure compliance with codes and keep jobs on schedule.
Maintenance Tech. III, City of Palm Beach Gardens – August 2005- February 2006
City of Palm Beach Gardens, 10500 N Military Trail, Palm Beach Gardens, Fl. 33410
Repair and maintain all city buildings and facilities. Make repairs to carpentry, electrical, plumbing,
systems. Lead teams of workers, and work independently completing proactive inspections to avoid
larger more costly repairs in the future.
Skills
• Leadership,
• Team building.
• Thinking on my feet and solving issues as they arise in the field.
• Teaching others the skills needed to successfully get the job done.
Home Depot, April 1997- August 2005
1694 W Indiantown Rd, Jupiter, FL 33458
Originally hired as a Paint and wall covering Specialist, where I proved myself by giving excellent
customer service for which I received several accommodations. I was promoted to Flooring Department
Head where I led the district in sales and installation for several months.
I was promoted to Special Services Supervisor, where I utilized my communication and problem solving
skills to coordinate special orders and installations between homeowners and contractors.
I was then promoted to loss prevention supervisor for a seven store district. In this position I worked
closely with store management teams to prevent loss from both internal and external sources, and store
safety for customers and employees alike. I taught classes to new department heads and cashiers about
their roles and responsibilities as they pertain to safety and loss prevention.
Skills
• Leadership,
• Team building.
• Thinking on my feet and solving issues as they arise in the field.
• Teaching others the skills needed to successfully get the job done.
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