Customer Service Management
Resume:
Sonya L. Daugherty
*** ***** **** *********, ** *7757
United States of America
****************@*****.***
PERSONAL DATA
Date of Birth: July 30, 1979
Gender: Female
Civil Status: Married
Nationality: American
Permanent Address: 210 Roach Lane Jacksboro, TN 37757, United States of America
WORK EXPERIENCE
1. Position: Store Manager
Duration: November 2012 - August 2013
Company: Consignmart
Company Industry: Retail / Merchandise
Location: Pontotoc, MS
Department: Antique / Consignment
Duties and
Responsibilities: Store Management & Merchandising
Staff Management
Customer Service
Financial Management
2. Position: Sales Associate
Duration: March 2012 - August 2013
Company: Wal-Mart
Company Industry: Retail / Merchandise
Location: Pontotoc, MS
Department: Grocery
Duties and
Responsibilities: Inventory
Stocked Shelves
Provided excellent customer service
3. Position: Shift Leader in training
Duration: February 2014 - March 2015
Company: Food City
Company Industry: Food & Beverage / Catering / Restaurant
Location: Jacksboro, TN
Department: Bakery and Deli
Duties and
Responsibilities: Took monthly inventory
Responsible for sticking floor and overseeing other employees
Baker, Cake decorator, cook
Provided excellent customer service
EDUCATION
Highest Education:
Education Level: College Level (Undergraduate)
Education Field: Education/Teaching/Training
Course: Elementary
School/University: Itawamba Community College
Location: Tupelo, MS 38863
Date: January 2003 - December 2005
SKILLS
Skill: Yrs. of Experience Remarks
1. Customer Service 5
2. Management 2
LANGUAGES SPOKEN
Language: Proficiency Level
1. English level 5
REFERENCES
Chris West store owner
Consignmart
no email
previous employer
Melea Bare assembly
SL TN
previous coworker
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