Project Technician
Resume:
Experienced PC technician
Work experience:
*/****-**/**** *********** Solutions, Charlotte, NC
Windows 7 migration project for NC Department of Public Safety (mostly for
the prison system). Image Windows 7 computers and transfer user data and
settings from old Windows XP configurations. Update OU for device in AD.
Track with Remedy. Respond to other Remedy tickets for other
hardware/software issues.
1/2014-4/2014 Tek Systems, Raleigh, NC
A three month project for at Environmental Protection Agency, RTP. Imaged
Windows 7 computers and transferred user data and settings from old Windows
XP configurations.
8/2013-10/2013 Geneva Consulting, Port Washington, New York.
Ten week project with C3I for Eisai Inc in RTP, Migrated programs and data
from XP PCs to Windows 7.
9/2012-10/2012 Insight Global, Austin, Texas
Short contract with Dell for the Microsoft facility in Boydton, Virginia.
Worked with a team installing and repairing hundreds of Windows 2012
servers.
9/2006-4/2012: Microbac Laboratories, Inc. Wilson, NC
Managed Labworks LIMS. Installed and configured LIMS. Administered users
(managers, chemists, labtechnicians) for LIMS and all things hardware,
software and connectivity. Provided training anddocumentation. Created
reports for clients, management and government auditors. Worked with QA
onprocedures and issues such as electronic signatures (FDA title 21 part
11). Assigned to R & Ddepartment. Worked with SOPs to comply with GLP.
Served up to 100 users and 20 collection device PCs (Chromeleon on LCs and
GCs). Used Access, Excel, DOS scripts, Windows, Windows server 2003 and
2008, Used AD for user/device/folder management. SQL 2005. VMware.
9/2004 -8/2006, Executive Staffing Group, Raleigh, NC
Data Entry for clients. Entered AP details and scanned respective
documents.
Education and Training:
2014, Advanced Windows Technician on Skillsoft skills test
2012, Dell Certified Systems Expert
2000, Lotus Domino application builder certification.
1993, ECPI Virginia Beach, Va. Honor graduate in programming curriculum.
1984, Defense language Institute Monterey, Ca. Russian language.
1980, Greensboro College Greensboro, NC. BA Liberal Arts
James Lee Higgins
3191 Knotty Pine Court
Wake Forest, NC 27587
Contact this candidate