Customer Service Representative

Ma. Jenine Diaz

Calgary, AB

**********@*****.*** - 403-***-****

• To acquire challenging opportunities where I can fully use my skills for the success of the organization.

• To excel in this field with hard work, perseverance and dedication.

WORK EXPERIENCE

Customer Service Representative for Onstar

Convergys - Manila - May 2014 to November 2014

Responsibilities

I answer all the customers questions about our subscription and also sell some minutes.

Accomplishments

I have sold a lot of minutes and renewed a lot of subscriptions.

Skills Used

I demonstrated a good customer service and met their expectations

EDUCATION

Bachelor of Science in Business Administration

Polytechnic University of the Philippines

2010 to 2012

Saint Peter of Verona Academy

2006 to 2010

ADDITIONAL INFORMATION

SKILLS

• Hardworking

• Flexible

• Able to get along well with others

• Goal driven

• Knowledge with computers

ASSETS

• Trainable

• Receptive to favorable and unfavorable feedbacks

• Willing to accept changes in order to improve my job performance

Contact this candidate