Administrative Assistant Office

Odeta Zheku

*** ************* ****., *******, ** 77024

Phone: 347-***-****

*****.*****@*****.***

Summary of Qualifications:

• A highly organized and detail-oriented professional with over 15 years of experience in administrative field.

• Energetic self-starter with strong communication skills. Works well independently or as part of a team. Highly productive, manages well projects, a creative problem-solver who rapidly adapts to change.

Skills overview:

Language: Fluent in English, Italian, and Albanian.

Computer: Microsoft Office, efficient in designing and maintaining web pages, Design & Layout using Adobe InDesign, Illustrator, Photoshop, Corel Draw.

Work experience:

2015 America on Demand, New York

Cablevision, Brooklyn Office

Coordinator Temp

• Assisted in overseeing all aspect of the office daily activities.

• Initiated payment forms.

• Handle sensitive and confidential information with discretion.

• Provided administrative support including copying, faxing, mail handling, and supplies management.

2009 – 2014 United Nations Development Programme – Tirana, Albania

Executive Assistant

• Manage all executive level administrative tasks including scheduling meetings and conference calls, and arranging travel.

• Assist in development of executive level reports and presentations.

• Adeptly handle incoming communications and respond to internal requests for information on a timely basis.

• Handle sensitive and confidential information with discretion.

• Meet with individuals, special interest groups and others on behalf of management.

• Provided administrative support including copying, faxing, mail handling, and supplies management.

• Scheduled off-site meetings by contacting guest speakers, sending notices, making appointments, conducting interviews and notifying appropriate parties of the time and location.

• Coordinated internal meetings by preparing agendas and other written materials.

1999 – 2009 United Nations Development Programme – Tirana, Albania

Administrative Assistant

• Assisted in overseeing all aspect of the office daily activities.

• Answered inbound calls in support of customer needs and office management.

• Maintained office calendar to coordinate workflow and meetings.

• Assisted in developing, modifying and enforcing office procedures to ensure structure and quality.

• Trained office staff on administrative procedures and proper utilization of email, fax, printers, scans and company forms.

Education

2005 – 2008 Master of Science in Chemical and Technological Treatment of Natural Resources and Urban Industrial Waste, Faculty of Natural Sciences, University of Tirana, Albania.

1990 – 1995 Bachelor of Sciences in Biology – Chemistry, Faculty of Natural Sciences, University of Tirana, Albania.

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