Customer Service Life Insurance

Mrs. Adriene R. Palmore

{205-***-****} **************@*****.***

**** * ********* ** *******, TN 38128

Summary:

Dedicated and focused Office Clerk or Office Assistant, with exceptional

customer service and decision making. Who excels at prioritizing,

completing multiple tasks simultaneously and following through to achieve

set goals. Very strong ethic, professional demeanor and very proficient in

learning new procedures that are required in daily office settings.

Highlights:

Reception Area Management Filing, Faxing & Mailing Package Delivery

Office Skills Computer Skills Internet and Email Skills Microsoft

Word & Excel Excellent Organization Time Management

Computer Skills:

Microsoft Word 13yrs Microsoft Excel 3yrs

Microsoft Office 5 yrs Microsoft Outlook 6yrs

Oracle 5yrs Quick Books 3yrs

Education:

Huffman High School 1998-2002-Diploma

Virginia College 2003-2003

Penn Foster 2004-2005- Medical Billing & Coding Certification

Penn Foster 2007-2008- Preschool Education and Daycare Management

Certification

Employment:

National Computer Print 2002-2003, Mailroom Clerk

Responsible for opening, sorting and distribute mail to various

departments. Preparing shipments for U.S postal and UPS. Ability to work in

a fast- paced environment independently.

Liberty National Life Insurance Company 2004-2005, Insurance Claims Clerk

Processed insurance claims received from agents. Called applicants to

verify information submitted by the agents. Reinstated lapsed policies.

Made necessary changes to policies as needed.

McGraw Hill Construction 2005-2006, Blue Print Clerk

Responsible for setting up and maintaining blue print records. Was able to

communicate effectively with customers and co-workers. Worked with little

to no supervision in a fast-paced environment without

distractions.

Employment Continued:

Jefferson County Department of Education 2006-2007, Substitute Teacher

Responsible for disbursing work to students. Administered and corrected

test papers. Monitored daily attendance. Participated in field trips and

bus duty. Some minor clerical work to input student information and data

for teacher into computer.

Do It All Planning 2009-2010, Event Planner & Caterer

Responsible for planning and organizing events in a timely manner. Worked

under pressure, deadlines in fast paced settings. Also was able to plan

multiple events in a timely manner.

JBS Mental Health Authority 2011-2012, Mental Health Home Staff

Supervised and assisted residence with medication, prepared meals,

assisted with day treatment outings, worked alone on the 11pm-7am shift.

Also planned and executed daily activities and maintain a cleaned

facility.

Prestige Learning Center 2010-2012, Owner

Developed aged appropriate games and activities. Marketed the facility

within the community and surrounding areas. Planned daily meals and

snacks for daycare. Arrange educational systems for preschool aged

children. Assisted teachers with planning and grading systems. Executed

data entry and clerical skills daily.

Mrs. Adriene R. Palmore

Cell Phone: 205-***-****

Email: **************@*****.***

3026 S Glengarry Rd Memphis, TN 38128

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