Customer Service High School

Sandra Miller

***** ******** *******, ** *****

Cell: 313-***-****

****************@*****.***

Objective: To obtain a position with a company that will allow me to utilize, expand, and grow while

using my knowledge and capabilities to become a valuable asset and influential team member.

Skills Profile:

• Effectively communicate with various individuals and provide instruction to team

members from diverse backgrounds.

• Mentor and develop talented individuals through coaching, support and focused feedback.

• Dedicated to all tasks, assignments, and positions and able to manage each.

• Versatile and highly adaptable to any situation or position.

• Able to train and orientate new employees.

• Excellent attention to even the smallest detail.

Education:

Wayne County Community College September 2010-present

Henry Ford High School High School Diploma June 1997

Experience:

Towneplace Suites by Marriott-Housekeeper/Laundry Attendant Livonia, MI 12/01-3/15

• Provide guest with excellent service and ensured guest satisfaction.

• Highly skilled in sweeping, dusting, scrubbing, moping, washing, vacuuming and waxing

• In-depth knowledge of cleaning methods

• Hands-on experience to operate housekeeping equipment

• Handled all laundry for the hotel and directed fellow employees on the proper handling of the

laundry.

• Successful in assisting the recruiting of employees in TownePlace Suites-Dearborn.

• Meets and surpasses goals according to Marriott brand standard.

• Make lasting effects on guests that positively affect their experience and the way that they

perceive the hotel.

Rainbow-Stock Associate Southfield, MI10/02-01/04

• Stocked and replenished merchandise.

• Provided fast and efficient customer service while ensuring customer satisfaction.

Sandra Miller

20018 Stahelin Detroit, MI 48219

Cell: 313-***-****

****************@*****.***

• Interacted with clients to provide a value added shopping experience, and offered styling

suggestions to clients to enhance their appearance during high volume sales hours.

• Assisted in maintaining the day-to-day operations of the retail facility.

Montgomery Ward-Cashier Southfield, MI 06/98-02/00

• Worked collaboratively with management to improve the work environment and conditions for

staff.

• Surpassed daily sales goals by successfully up selling hard to sell items in times of

replenishment.

• Handled cash, refunds, and exchanges of all different magnitudes.

• Cross train and work in other areas of store as needed.

• Stocked and replenished merchandise as needed.

• Provided excellent customer service and guest satisfaction.

Contact this candidate