Customer Service Administrative Assistant

Nancy Farfan

***** ******** ****** **. ******* TX 77076

Phone: 281-***-****

Email: *******@*****.***

OBJECTIVE

Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks

simultaneously, and following through to achieve project goals. Answers a high volume of incoming calls

while handling in-person inquiries from clients. Flexible and hardworking with strong drive to succeed.

SKILLS

Documentation MS Office Proficient Bilingual

Filing Invoicing Customer Service

Data Entry A/P and A/R Dedicated Team Player

Organization QuickBooks Detailed Oriented

EXPERIENCE

Lessley Services LLC June 2014-May 2015

Accounting Assistant

Oversee receptionist area, including greeting visitors and responding to telephone and in-person requests

for information.

Invoice 10+ accounts

Manually enter and download tickets into Access Database

Reconciliations and month end close process

Assist with payroll for 100+ employees

Jet Products November 2011-August 2013

QC Technician

Operated Production line

Inventory

Test Samples

Wrote Procedures for test performed

Shipping and Receiving

Operated Machinery

Closing Procedures

Office Systems of Texas April 2010-October

2011

Inside Sales

100 cold calls daily

Scheduled appointments

Upgrade current customers

Meet daily and weekly quotas

Jared’s Plumbing July 2008-April 2010

Administrative Assistant

Process payments in QuickBooks

Create invoices

Schedule Meetings

Filing

Data Entry

Variedades Jellenee January 2007-December 2007

Store Assistant

Open/Close procedures

Take special request orders

Inventory

Customer Service

EDUCATION

__

Humble High School 2005

Diploma of General Studies

REFERENCES

Angie Rodriguez 832-***-****

Office Manager

Jessica angel 832-***-****

Medical Administrative Claim Analyst

Kim Bang 832-***-****

Ocean Exporting Pricing Analyst

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