Management High School

Veronika Denezhnaia

Address: VIA GUERRAZZI **, 57125, LIVORNO, ITALIA

Skype:veronika.italia

Telephone: +39-392*******

E-mail: ****.**********@******.**

Objective:

Advertising, Marketing and Commercial Management, Public Relationships, Tourism Promoting focus on

building skills and knowledge in the area of new Computer Science and Communications technologies and

their multimedia applications in tourism. Reception and Back Office.

Special Skills:

Excellent time management and organizational skills

Communication and customer handling skills

Create and support client retention strategies for existing customer base and for new customers

Strive for success and growth.

Education:

2011-present Science of Tourism. The course conveys the knowledge and understanding about identifying and

evaluating cultural patrimony, focus rests on the interdependence between tourism and other

aspects of local community life (cultural assets, environment, systems of production,

infrastructure and transportation) University of Pisa, Fondazione Campus, Lucca, Italy.

2008-2011 Bachelor degree in Psychology of Management. The course focused on studying incorporating

concepts of human relations and worker individuality into management principles, learning

relationships of social groups and practice improvement of relationships by psychological training.

The Russian Presidential Academy of National Economic and Public Administration, Moscow Russia.

-2007 High school Diploma for foreign languages (English, French) Stavropol, Russia.

Experience:

04.2013-present Interpreter and tour guide for Foreign Companies looking for internationalization of business,

financial and commercial activity in the Italian territory. Translating, secretarial aid, pubblic

relationship and organization of meetings. " Biscotti Ltd " of Moscow

03.2014-06.2014 Receptionist and back office in 5 star hotel. assistance for clients in postoperative period.

Grand Hotel Palazzo, Livorno,Italy.

01.2010-10.2011 Research and development of thesis and research university. Organisation of psychological

training and assistence in choosing job. Practicing in organisational psychology like work-

related performance and motivating training focused on inter relationships and self-efficacy..

The Russian Presidential Academy of National Economic and Public Administration, Moscow.

Languages:

Russian - Native speaker

Italian – Proficent (level C2)

English – Proficient (level C1)

French- Fluent (level A2)

Spanish- Advanced (level A1)

IT skills:

Windows, Internet, MS Word, MS PowerPoint, MS Excel, Photoshop, Word Press

Other skills:

Attendance certificate ”wedding planning & management”, 2014, ”We train Italy”, Rome;

Attendance certificate ”personal shopper”, 2013 Agenzia Eventi Charme, Rome.

Hobbies: Travelling, drawing,needlework, self development and learning new languages, jogging

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