Warehouse/Operations Manager
Resume:
KEITH BAKER
**** ******* **. ****, ***** LOUIS, MO 63125
********@*****.***
TARGET OPPORTUNITY: WAREHOUSE MANAGEMENT PERSONNEL MANAGEMENT CUSTOMER RELATIONSHIP MANAGEMENT
PROFILE
EXPERIENCED WAREHOUSE MANAGER WITH 12 YEARS OF EXPERTISE AND EXPERIENCE IN HIGH-VOLUME, CUSTOMER-CRITICAL WAREHOUSE
OPERATIONS INCLUDING LOGISTICS, DISTRIBUTION, AND INVENTORY MANAGEMENT. PROVEN PROBLEM SOLVER AND TEAM LEADER. DEDICATED
TO MEETING CUSTOMER NEEDS AND HIGH-QUALITY RESULTS. DRIVEN BY HANDS ON OWNERSHIP OF RESPONSIBILITIES AND ACHIEVING
CUSTOMER SATISFACTION. INDEPENDENT WORKER REQUIRING LITTLE SUPERVISION OR DIRECTION.
WORK EXPERIENCE
WAREHOUSE MANAGEMENT:
•
• KINDERMORGAN- ST. LOUIS, MO
• WAREHOUSE SUPERVISOR/ ASSISTANT MANAGER (2005 - 2013)
BASED ON DEMONSTRATED PERFORMANCE, PROMOTED WITHIN THREE MONTHS OF JOINING TO SUPERVISOR FOLLOWED BY TIMELY
PROMOTIONS TO OPERATIONS MANAGER THEN TO ASSISTANT WAREHOUSE MANAGER.
MANAGED FOOD GRADE AND PHARMACEUTICAL FREIGHT SHIPPING, RECEIVING, AND WAREHOUSING OPERATIONS FOR A 350,000ST2
WAREHOUSE USING AS400 WAREHOUSE SYSTEMS AND INFRARED PICK SCANNERS
ACCOUNTABLE FOR SHIPPING/PLACARDING COMPLIANCE MANDATED FOR OVERSEAS AND CONTAINERIZED FREIGHT
RESPONSIBLE FOR THE SUPERVISION, PERFORMANCE MANAGEMENT, HIRING AND TERMINATION OF MATERIAL HANDLING STAFF OF
23 UNION EMPLOYEES
MAINTAINED FOOD GRADE AND PHARMACEUTICAL STANDARDS ACHIEVING AN AIB SUPERIOR RATING
STAFFED AND SCHEDULED ALL ACTIVITIES ASSOCIATED WITH MONTHLY INVENTORY CYCLE COUNTING PROCESSES, CONSISTENTLY
PERFORMING TO CUSTOMER-DEFINED LOSS GOALS
RESPONSIBLE FOR MATERIAL HANDLING EQUIPMENT SAFETY, TRAINING AND MAINTENANCE
MAINTAINED AND UPDATED WAREHOUSE POLICIES AND PROCEDURES
PROVIDED ON-GOING AND AS-NEEDED TRAINING TO MATERIAL HANDLERS ON PROCEDURES AND CUSTOMER SERVICE GUIDELINES
CERTIFIED AND TRAINED IN HAZARD ANALYSIS & CRITICAL CONTROL POINTS (HACCP) MANAGEMENT SYSTEM AS REGULATED
BY THE FDA
COMPETED OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA) TRAINING
•
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KEITH BAKER
2490 LAMPONG DR. 200B, SAINT LOUIS, MO 63125
********@*****.***
• SIEGEL-ROBERT – FARMINGTON, MO
• WAREHOUSE SUPERVISOR (1997 – 2005)
SUPERVISED STAFF OF FIVE MATERIAL HANDLERS, OVERSEEING ALL ACTIVITIES RELATED TO SHIPPING, RECEIVING, AND
WAREHOUSING WITHIN A TIER 1 AUTOMOTIVE MANUFACTURING/WAREHOUSE ENVIRONMENT
RESPONSIBLE FOR ACCURATE SHIPMENT PROCESSING RESULTING IN CONSISTENTLY MEETING COMPANY TARGETS OF 100% LINE ITEM
ORDER FILL RATES AND 98.5% SHIPMENT CLOSE OUT
PERSONALLY HANDLED ALL EXPEDITED AND TIME CRITICAL SHIPMENTS ENSURING ACCURATE PAPERWORK AND FLAWLESS
COORDINATION OF SHIPPING PROCESSES
DROVE INVENTORY EFFICIENCIES BY FOLLOWING LEAN SHIPPING PRACTICES ALIGNED WITH CUSTOMER PICK-UP WINDOWS
COORDINATED WITH FREIGHT FORWARDERS WHEN ISSUES AROSE TO EXPEDITE SHIPMENTS AND ENSURE CUSTOMER RECEIPT AS
EXPECTED
DIRECTED TRAINING OF PERSONNEL ON COMPANY POLICIES, CUSTOMER SERVICE REQUIREMENTS, AND MATERIAL HANDLING
PRACTICES
TRANSPORTATION SERVICES:
TSX - ST. LOUIS, MO
FEDEX GROUND LOCAL TRANSPORT CONTRACTOR (2014 - PRESENT)
RESPONSIBLE FOR DELIVERY AND PICK UP WITHIN A 125 MILE RADIUS IN A SELF-DIRECTED ENVIRONMENT
MAINTAIN 100% CUSTOMER SPECIFIC ON-TIME DELIVERY STANDARDS
MAINTAIN DAILY SAFETY AND DRIVER ELECTRONIC LOGS ACCORDING TO DOT REGULATIONS
RESPONSIBLE FOR MAINTAINING EQUIPMENT IN ACCORDANCE WITH DOT STANDARDS
•
• LORNA EXPRESS- O’FALLON, MO
• LOCAL TRANSPORT DRIVER (2013 – 2014)
RESPONSIBLE FOR FREIGHT DELIVERY AND PICK UP WITHIN A 125 MILE RADIUS IN A SELF-DIRECTED ENVIRONMENT
PROVIDE FRONT-LINE CUSTOMER RELATIONSHIP MANAGEMENT AND PREMIUM SERVICE
ENSURE HIGH-QUALITY PRODUCT LOAD, TRANSPORT, AND UNLOAD
MAINTAIN DAILY SAFETY AND DRIVER LOGS ACCORDING TO DOT REGULATIONS
RESPONSIBLE FOR MAINTAINING EQUIPMENT IN ACCORDANCE WITH DOT STANDARDS
CERTIFICATIONS AND APPLICABLE SKILLS
HAZARD ANALYSIS AND CRITICAL CONTROL POINTS (HACCP) (2012) COMMERCIAL DRIVERS LICENSE (CDL)
AMERICAN INSTITUTE OF BAKING (AIB) FOOD STANDARDS (2012) CURRENT FORKLIFT CERTIFICATION
FAMILIARITY WITH OSHA STANDARDS
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