Management Quality

David L. Steinfeld

*** **** ** * Indialantic, FL 32903 * 321-***-**** * *************@*****.***

IT Management & Continuous Improvement Professional

Award Winner - “Ability to take on new role in short period of time and collaborate with multiple

departments in various locations to streamline process…A huge effort bringing together a more efficient

process.” Liz Figueroa, DRS Technologies

Leader in continuous improvement efforts resulting in improved Quality, Manufacturing processes

and Customer satisfaction of technical information systems.

Solutions-Oriented team member achieving value-added operations with proficient technical,

problem solving and interpersonal skills.

Technical Skills

MS Office SharePoint Agile PLM

MS Outlook HTML, CSS ClearQuest, ClearCase

MS Word RDBMS Deltek, ERP

MS Excel SQL Cloud, Flexera, SAM

MS Visio JavaScript JIRA, Scrum

MS PowerPoint Linux LAN, WAN

Additional Skills

Troubleshooting Lean Implementation Process Improvement

Testing, Software, Hardware ISO 9001, ITIL Continuous Improvement

Configuring Root Cause, MRB, CAR Quality Engineering

Optimizing GD&T, Drawing Review Management

C4ISR, FAA FAR, ITAR Help Desk ANSI

PROFESSIONAL EXPERIENCE

Information Systems Manufacturing Technician at DRS Technologies, Melbourne, FL 2008-2015

Support multiple production areas and customer contracts: Surface Mount and Mobile systems for

Aerospace, Defense, Medical, and Industrial production lines.

Responsible for quality, productivity and revenue goals. IS Testing & Configuring, Asset

Management & Calibration, Quality Assurance (Systems/Mechanical/Electrical).

Key Accomplishments:

IS Testing - Leader in productivity of 10 different information systems, increased product

completion by 20%, improved quality and communications, trained team members and introduced

change and new ideas for process improvements using Agile PLM, ClearQuest, ClearCase.

Asset Management - Assisted programming and continued maintenance of new SharePoint Asset

Management site supporting a paperless system, logging multimillion dollars worth of technical

assets and hundreds of engineers, Data Migration from legacy system (Calibration).

Quality Assurance - Improved quality efficiencies by configuring systems and process

improvements using multiple CM databases to track defects and releases at various revision

levels, input/retrieve accurate data and files, Successful ISO Audits.

EDUCATION

MBA - IT Management – Florida Institute of Technology – Melbourne, FL

BS - Business Administration Management – Columbia College – Columbia, MO

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