Customer Service Sales

Rudolph Tamayo II

**** ***** **** *****, *** Antonio, TX 78228 210-***-**** ************@*****.***

Objective: To obtain a career with this company where I can exemplify my analytical expertise that will provide

organizational support to the company.

Education: Bachelors of Business Administration in Finance, Expected May 2015

Texas State University, San Marcos, TX

Study Abroad: Universitat Pompeu Fabra: Barcelona May – Jun. 2013

SUMMARY OF QUALIFICATIONS

Competent at managing responsibilities in a high-volume atmosphere

Meticulous worker; attentive to quality and detail

Excellent verbal and written communication skills

Mastery of 10 key typing and having a typing speed of 65 wpm

Career History

Colloquium Bookstore, Team Member San Marcos, TX Aug. 2013 – Present

• Maintains high standard of customer service during high-volume operations

• Demonstrates accountability by responsibly managing end of day monetary transactions

• Acknowledges and fulfills various customers’ requests in timely and friendly manner

Old Navy, Customer Experience Associate Leon Valley, TX Jun. 2011 – Aug. 2011

• Maintained solid product knowledge and all other aspects of customer service

• Maintained neat, clean and organized sales floor through organizing, hanging and folding merchandise

• Aided and communicated with customers in locating merchandise and requests

USAA, Data Entry Analyst San Antonio, TX Apr. 2006 – Aug. 2010

• Sorted and coded information from members received via fax

• Trained new employees on basic form codes

• Processed up to 1,000 faxes in an 8 hour day for various departments

• Retained and surpassed average efficiency rating on both speed and competency of 87% (93%)

Certifications

Bloomberg Certified in Equity Essentials and Fixed Income

Memberships, Affiliations, & Awards

National Leadership Honor Societies

• Alpha Lambda Delta -Top 20% of University inducted, focused on service skills 2011 –

Present

• Golden Key - International Honor Society that focuses on building leadership skills 2011 – Present

• Phi Eta Sigma - Top 10% inducted based on Academics 2011 –

Present

• Financial Management Association – Professional, financial organization 2014 –

Present

Honors

• Dean’s List: Multiple semesters

Volunteering Opportunities

Prevent A Litter: PetFest Organization Assistant Volunteer Liaison Oct. 2010 – 2013

Bobcat Build Mar. 2011 – 2012

Contact this candidate