Technical Support System

Michael Anthony POWELL

*** ***** **** *****, *******, GA 30076

770-***-**** Cell: 678-***-****

***************@*****.***

KEY SKILLS EXPERIENCE

Mainframe Developer 28+ years

COBOL 28+ years

JCL 22+ years

TSO 20+ years

Easytrieve 22+ years

VSAM 24+ years

FileAid 24+ years

DB2/SQL 10+ years

CSP 4+ years

Expediter 4+ years

CICS 4+ years

Intertest 4+ years

Natural 2+ years

Adabas 2+ years

EDUCATION

Appalachian State University, Boone - NC

B.S., Computer Science and Information Systems, 1984

B.A., Mathematics and Sociology, 1978

EXPERIENCE

Crawford & Company

Atlanta, Ga. (July 2004 to January 2014)

Application Developer

Responsible for the development and technical support of Insurance Claims

Processing, Accounts Payable, General Ledger and Fixed Asset applications.

Designed, coded, tested, implemented and documented programs using COBOL,

Easytrieve and Natural.

Made modifications to existing COBOL, Easytrieve and Natural programs.

Provided on-call support for the nightly batch processing.

Provided ad-hoc reporting to assist in business analysis and system

integrity using Easytrieve.

Bank of America

Atlanta, Ga. (June 1997 to March 2003)

System Engineer III

Responsible for the development and technical support of Debit Card

Processing and Asset Financing.

Designed, coded, tested, implemented, and documented COBOL/DB2 programs.

Made modifications to existing COBOL/DB2 programs.

Provided on-call support for nightly batch processing.

Provided ad-hoc reporting to assist business analysis and system integrity

using Easytrieve.

Maintained system availability during normal business hours using

COBOL/CICS.

Worked with users to diagnose system problems.

Reconfigured desktop computers for remote usage.

Created system flow documents for the various applications

Crawford & Company

Atlanta, Ga. (December 1989 to June 1997)

Senior Systems Analyst

Responsible for the development and technical support of Payroll and Human

Resources applications.

Worked with technical team to convert the HR/Payroll system from a DOS/VSE

mainframe operating system to a MVS mainframe operating system.

Worked with technical team to convert the HR/Payroll system from a strictly

batch application to a online/batch DB2 application.

Designed, coded, tested, implemented, and documented new COBOL/DB2

applications.

Made modifications to existing COBOL/DB2 programs.

Maintained system availability during normal business hours using online

development tool, CSP. Worked with users to diagnose system problems.

Acted as Technical Lead to apply quarterly and year-end upgrades to the

system.

Provided on-call support for the nightly batch processing.

Provided ad-hoc reporting to assist business analysis and system integrity

using Easytrieve.

Moore Group, Inc.

Atlanta, Ga. (May 1988 to December 1989)

Programmer/Analyst

Responsible for the development and technical support of Motor Vehicle

Insurance Claims processing application.

Designed, coded, tested, implemented, and documented new COBOL/VSAM

programs.

Made modifications to existing COBOL/VSAM programs.

Provided ad-hoc reporting to assist business analysis using Easytrieve.

Provided occasional support for after business hour processing.

Foote & Davies

Atlanta, Ga (March 1986 to May 1988)

Programmer/Analyst

Responsible for the development of Magazine Mailing lists.

Coded, tested, and implemented new procedures that would process a

customer's mailing list.

Made modifications to existing applications.

Provided occasional support for after business hour processing.

Fulton County

Atlanta, Ga. (June 1985 to July 1986

Programmer

Responsible for the development and technical support of county government

applications.

Coded, tested, and documented modifications to existing COBOL programs.

Converted a inventory system from the mainframe to a midrange System 38.

Bass & Company

Atlanta, Ga. (September 1984 to June 1985)

Computer Operator

Responsible for daily and weekly system back ups.

Maintained system printers.

Coded COBOL program that generated a cross reference report of which

production jobs referenced individual COBOL programs.

Contact this candidate