PROFESSIONAL EXPERIENCE
*/*/**** - */**/**** Major Law Firm, Washington, DC
Project Manager/Business Systems Analyst
Managed a team for the implementation of Innova along with Migration to Office
2010 - including conversion of MacPac templates and customizing ribbons;
interfaced with vendors and users.
Maintained content and created/modified web parts for the Firm's SharePoint
Intranet.
Implemented viDesktop for use by specific departments for tracking workloads and
annual reviews.
Designed an Attorney Awareness marketing campaign to "market" IS capabilities and
products to the attorney staff - included demonstrations/videos/lectures with all
levels of legal personnel.
Implemented firm-wide timekeeping system (WorkForce) for use by all
administrative staff - extensive work with outside vendor to enable
customizations.
Converted SharePoint extranets to Legal Anywhere; responsible for
creation/management of over 100 client collaboration extranets
Performed analysis and made recommendation of PDF conversion products
Implemented new patent and trademark application system (Foundation IP)
Synthesized the BABOK into a 40-page document for use in all Business Systems
Analyst activities.
2007 - Personal Sabbatical for Travel and Recreation
2004 - 2006 Hummingbird Ltd. (USA) Washington, DC
Senior Project Manager (Hummingbird Professional Services Group)
Implemented Hummingbird Enterprise Suite components at numerous law firms
throughout the eastern states; gathered requirements and wrote Statements of
Work; supervised on-site technical consultants, resolved implementation problems,
managed client expectations and trained new users.
Performed firm-wide needs analysis, documentation and implementation of DM5,
Enterprise Workflow, Records Management, Contract Management and Collaboration
for major firms
Installed and implemented a Contract Management system for major container
manufacturer enabling off-site personnel to dynamically create orders with Hot
Docs
7/1996 - 10/2003 Clifford Chance US LLP, New York, NY (Formerly Rogers & Wells
LLP)
Manager of Applications and Support
Responsibilities: managed a diverse group of developers/consultants for the
conception, evaluation, design, development, execution and support of all
applications for 1200 users in the Americas, as well as coordinating specific
programs with headquarters in London,
Identified corporate-wide need to capture and consolidate disbursement revenue
(fax, copier, etc.). Consolidated disparate disbursement processing programs into
a centralized, modular program providing consistency of validation and increased
capture of disbursements, increased revenue by 10-15% ($2-$3 million)
As the representative of the Americas region, spearheaded a global group
responsible for the evaluation/recommendation of a global Document Management
System from 5 software vendors.
Responsible for analysis and documentation of all computer programs and
recommendations for modifications for compliance with new, mandatory worldwide
Global Practice Management System (GPMS). Led management presentations for same.
Implemented firm-wide modifications from 5-digit to 6-digit employee ID in the
Americas region for worldwide move to new GPMS.
As Project Manager in the Americas Region,
Managed evaluation and comparison of leading Document Management Systems and Word
Processors for decision on replacement of DOS-based document processing.
Developed/Implemented marketing strategies to encourage user acceptance of
changes (WP 5.1 to Word 97), (Soft Solutions to iManage) resulting in smooth
transition to new environment.
Project Manager for firm wide conversion from Windows 3 to Windows 95.
1990 - 1996 Weil, Gotshal and Manges, New York, NY
Special Projects Manager (1991- 1996) Manager of Applications Development (1990 -
1991)
Responsibilities included implementing new systems, managing a team of
application developers and creating a Litigation Support Area in IT.
Identified various programming needs that had potential to be client-billable,
communicated directly with partners concerning this issue leading to
establishment of IS litigation support area and a 70% increase in client-billable
work for the IT Department.
Expedited new asset inventory system with portable bar-code readers - improved
accuracy of maintaining inventory and reduced time necessary for inventory by
60%.
1985 - 1989 Bear Stearns & Company, New York, NY
Group Manager - PC/Lan Development Group (4/89 12/89)
Project Leader - PC/Lan Development Group (3/88 - 4/89)
Systems Analyst - Information Center (3/85 - 3/88)
History of increasing responsibilities: Managed a team of developers of PC
Network applications, marketed IS services to entire firm. Hands-on project
leader with responsibility for IS user/staff 'training and project planning with
particular focus on project guidelines and schedules with resource allocation and
budget creation. Established department standards and development methodology
decreasing application development time by 20%.
1983 - 1985 Irving Trust Company, New York, NY --- Systems Analyst
Coded and implemented the synchronization/transfer of Customer Database, IMS to
CICS and CICS-based Collections System
1981 - 1983 Bankers Trust Company, New York, NY --- Programmer Analyst
Profit-sharing system for Eastman Kodak and various EFT functions for
client-based pension systems.
OTHER WORK HISTORY: Public School Teacher-Apartment Building Property Manager;
Tesol
EDUCATION
Numerous software-specific and BA-specific computer courses
International Institute of Learning - Orange and Blue Certification in Project
Management - working on Project Management Certification
Baruch College, New York - Courses leading to Masters in International
Business/E-Commerce
Northwestern University, Evanston, IL - BME (Academic Scholarship)
New York University, New York - Computer courses leading to Certificate in
Computer Technology
Columbia University, New York - TESOL Courses / Cross-Cultural Communication
Universita per Stranieri, Perugia, Italy (Full Scholarship) -Italian language
courses
Santa Cecilia Conservatory, Rome, Italy (Full Scholarship)
TECHNICAL BACKGROUND
SQL, MS-Office, MS Project, Interwoven, Hummingbird/Open Text, Visio, various
law-specific software products, knowledge of Cobol, CRM/Marketing products,
litigation support products - Summation, Concordance, IPRO, Legal Anywhere,
SharePoint, Camtasia.